Sharonda Williams LPN
59 Santin Cir
Summary
Compassionate new grad Licensed Practical Nurse with hands-on experience in providing nursing care within diverse healthcare settings. Possess strong clinical skills bolstered by ability to maintain positive patient relations. Have made significant contributions in optimizing patient care through effective communication and collaboration with healthcare team members.
Overview
10
10
years of professional experience
1
1
Certification
Work History
STNA
Broadview Multi-Care
Parma
01.2024 - 04.2025
- Ensured quality care by effectively communicating with patients, families, and healthcare professionals.
- Monitored vital signs including pulse rate, respiration, and temperature to track patient health.
- Provided basic patient care such as bathing, dressing, and grooming.
- Assisted with meal preparation and feeding for patients needing help.
- Responded promptly to call lights and requests for assistance from patients or families.
- Followed infection control policies to maintain a safe care environment.
- Demonstrated respect for patient rights and privacy during all care activities.
Customer Service Representative
Gemm Beauty
Lakewood
09.2023 - 01.2024
- Cultivated strong customer relationships through personalized assistance and support.
- Resolved customer complaints promptly, ensuring high satisfaction levels.
- Demonstrated professionalism while addressing challenging customer interactions.
- Responded to customer inquiries via phone, email, and chat effectively.
- Conducted follow-up calls to confirm resolution and satisfaction with services.
Pcna
Cleveland Clinic
Cleveland
07.2015 - 02.2020
- Resolved issues efficiently, demonstrating strong problem-solving skills.
- Executed infection control procedures in accordance with hospital protocols.
- Accurately recorded patient information in medical records.
- Ensured patient confidentiality in compliance with HIPAA regulations.
- Participated in activities promoting patient comfort, safety, and well-being.
- Monitored vital signs and reported changes to nursing staff promptly.
- Delivered direct patient care, including bathing, dressing, and feeding.
- Provided emotional support to patients and families during challenging situations.
Education
Practical Nursing
Valley College Practical Nursing
Cleveland, OH05-2025
High School Diploma -
Maple Heights High School
Maple Heights, OH05-2013
Skills
- Patient care and infection control
- Vital signs monitoring
- Customer service and documentation
- Communication skills
- Team collaboration
- Infection control
- Documentation accuracy
Certification
- Licensed Practical Nurse: Ohio License #192893 - Expires October 2026
- Basic Life Support for Health Care Providers (BLS) - Expires October 2026
Timeline
STNA
Broadview Multi-Care
01.2024 - 04.2025
Customer Service Representative
Gemm Beauty
09.2023 - 01.2024
Pcna
Cleveland Clinic
07.2015 - 02.2020
Practical Nursing
Valley College Practical Nursing
High School Diploma -
Maple Heights High School
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