Sharoné Johnson
Dallas,TX
Summary
Hospitality professional with 5+ years of upscale steakhouse and fine dining experience, specializing in luxury guest service, relationship building, and elevated hospitality experiences. Passionate about creating memorable moments through attention to detail, emotional intelligence, and personalized service.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Founder & Hospitality Experience Consultant
Grace Gallery
Dallas, Texas
2023 - Current
- Founded creative experience studio specializing in hospitality partnerships, photography, brand storytelling, and curated events.
- Partnered with commercial businesses and fine-dining venues to design exceptional guest experiences that elevated brand loyalty.
- Consulted directly with corporate stakeholders as primary contact for event strategy and personalized service delivery.
- Orchestrated complex events and digital-physical activations, adhering to strict project timelines and luxury aesthetic standards.
Fine Dining Server & Guest Experience Specialist
The Vault Seafood & Steakhouse
Mansfield, TX
2023 - 2025
- Delivered personalized fine dining experiences through attentive service and strong communication.
- Cultivated relationships with returning clientele by fostering genuine connections and upholding luxury hospitality standards
- Enhanced staff performance by refining training programs, boosting motivation and retention.
- Collaborated with culinary and management teams to ensure memorable guest experiences and maintain operational excellence.
Fine Dining Server
The Keg Steakhouse + Bar
Arlington, Texas
2020 - 2022
- Utilized extensive knowledge of steak preparations, menu offerings, beverages, and guest preferences to enhance guest experience.
- Delivered polished steakhouse service in high-volume upscale dining environment.
- Oversaw multiple tables to ensure order accuracy and adherence to elevated service standards.
- Coordinated operations among servers, bartenders, hosts, and culinary teams to enhance service efficiency.
- Developed strong foundations in fine dining etiquette, guest recovery, communication, and suggestive selling.
Education
Bachelor of Science - Psychology
Southern Methodist University
Dallas, TX05-2021
Skills
- Hospitality partnerships
- Guest experience
- POS system operations
- Effective communication
- Food safety standards
- Wine pairing expertise
- Team collaboration
- Time management
Certification
- TABC Certified
- Food Handler Certification
- CPR & First Aid Certified
Timeline
Founder & Hospitality Experience Consultant
Grace Gallery
2023 - Current
Fine Dining Server & Guest Experience Specialist
The Vault Seafood & Steakhouse
2023 - 2025
Fine Dining Server
The Keg Steakhouse + Bar
2020 - 2022
Bachelor of Science - Psychology
Southern Methodist University