Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharone Trail

Summary

I am compassionate to the needs of others and strive to work as a team to solve issues and maintain strong support in times of hardship. I'm trained in programs for low-income individuals to receive food, cash, and insurance benefits from state and private companies. I am flexible and adapt well to actions needed to achieve objectives. I maintains organization in electronic and physical information for record-keeping and follow-up. I work well in a group or one-on-one environment and am experienced privacy and information security.

Overview

22
22
years of professional experience

Work History

Front End Manager

Safeway
05.2022 - Current

- Active listening to employees' needs to maintain morale.


- Assessing employee dynamics and building team cohesiveness.


- Overseeing employee compliance with state and federal healthcare standards and regulations.


- Monitoring feedback and developing strategies to improve consumer experience.


- Assessing client demographic to develop company efficacy and integrate diverse perspectives.


- Providing leadership and encouraging employee engagement in charitable fundraising in the community.


- Maintaining open corporate communication on business progression and employee efficacy.


- Maintaining knowledge of current government benefits programs for low-income individuals.

PIC (Person In Charge)

Safeway
06.2014 - 05.2022

- Independently supervise store and employees in the absence of the Store Director.


- Make the necessary decisions in operating the store for excellent customer service, efficiency and profit.


- Supervision of all departments, front end and perimeter, and following proper protocol for store emergencies.


- Handle customer complaints and ensure outstanding service satisfaction.


- Demonstrate proficiency in company policy and procedures including union policy adherence.


- Monitor sales floor for necessary replenishment of products and effective merchandising.


- Create a safe and welcoming experience for employees and customers alike.

Service Supervisor

Albertsons
06.2002 - 06.2014

- Meet sales, service scores, quarterly labor, store expenses, cash

shortages and overages, and check expense projections.


- Coordinating duties of Cashiers and Courtesy Clerks


- Safe management and reconciliation of daily cash.


- Perform administrative Coordinator/Bookkeeper duties.

Education

Lactation Consultant

University of San Diego Extension
San Diego, CA
03.2022

Lactation

Pacific Wellness
Everett, WA

General Prerequisites

Bellevue College
Bellevue, WA

Skills

  • Staff Supervision
  • Documentation
  • Listening Skills
  • Project Management
  • Operations Management
  • Administrative Skills
  • Training and Mentoring
  • Strategic Planning

Timeline

Front End Manager

Safeway
05.2022 - Current

PIC (Person In Charge)

Safeway
06.2014 - 05.2022

Service Supervisor

Albertsons
06.2002 - 06.2014

Lactation Consultant

University of San Diego Extension

Lactation

Pacific Wellness

General Prerequisites

Bellevue College
Sharone Trail