SHARONETTA WILEY
Orlando
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
CDL Class A Truck Driver
LC TRANSPORT AND LOGISTICS CORP
05.2022 - 08.2022
- Exceeded customer expectations and ensured customer orders, small or large, were delivered on time and to the correct Amazon location.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
PRIOR AUTHORIZATION PHARMACY CARE TECHNICIAN
UNITEDHEALTH GROUP INC
10.2020 - 09.2021
- Resolved third-party billing, computer system and customer service issues.
- Gathered all necessary information from physician’s office to complete authorization form.
- Entered and processed patients' prescriptions into internal system.
PHARMACY TECHNICIAN II
Centene
07.2016 - 06.2019
- Tracked and triaged coverage determination requests submitted from providers.
- Approved coverage determination requests based on defined criteria.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
PHARMACY DELIVERY DRIVER
CINERGY PHARMACY
03.2015 - 02.2016
- Performed safe delivery of prescriptions to patients by preparing, loading, unloading operating, and maintaining the delivery vehicle and prescriptions.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Provided excellent customer service by interacting professionally with patients during deliveries.
Education
CDL CLASS A -
Orange Technical College
Orlando, FLHIGH SCHOOL DIPLOMA -
Dr. Phillips High School
Orlando, FLSkills
- Microsoft, PowerPoint, Excel and Spreadsheet basics
- Typing Proficiency
- Quality Assurance Controls
- Computer Proficiency
- Clerical Support
- Class A Commercial Driver's License
- Customer Relations
- Data Research and Analysis
- Medical Billing and Collections
- Claim Processing
- Billing Dispute Resolution
- Logistics Knowledge
Timeline
CDL Class A Truck Driver
LC TRANSPORT AND LOGISTICS CORP
05.2022 - 08.2022
PRIOR AUTHORIZATION PHARMACY CARE TECHNICIAN
UNITEDHEALTH GROUP INC
10.2020 - 09.2021
PHARMACY TECHNICIAN II
Centene
07.2016 - 06.2019
PHARMACY DELIVERY DRIVER
CINERGY PHARMACY
03.2015 - 02.2016
CDL CLASS A -
Orange Technical College
HIGH SCHOOL DIPLOMA -
Dr. Phillips High School
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