Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon Johnson

Stockbridge,GA

Summary

Successful Restaurant Manager with 15 plus years of experience providing exceptional leadership and developing strong teams. Skilled in managing front and back of house operations. Quick to act and resolve problems using communication, negotiation, and influencing skills. Passion for food and restaurant operations and proven ability to achieve revenue and profitability consistently.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Ted's Montana Grill
Atlanta, GA
12.2022 - Current
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
  • Kept inventory levels optimized and supplies organized for forecasted demands
  • Consulted with customers to understand desires and suggest best products to meet needs
  • Managed communications between team members, customers and vendors to keep operations efficient and successful.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Created schedules and monitored payroll to remain within budget.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Restaurant Manager

Ted's Montana Grill Inc.
Atlanta, GA
07.2015 - 12.2022
  • Acquired talent by proactively recruiting, interviewing, and hiring staff that embodying company's customer service-oriented values
  • Delivered store sales and financial objectives by improving restaurant operations and developing leaders
  • Increased productivity and employee retention by improving operations and building good relationships with team members
  • Skillfully scheduled front and back of house staff by anticipating high volume traffic to deliver customer service levels in line with company standards
  • Inspected cleanliness of store and operations to maintain compliance with food safety and sanitation regulations.

Restaurant Manager

Bonefish Grill
Atlanta, GA
06.2012 - 07.2015
  • Collaborated well with team members to carry out daily assignments and achieve team targets
  • Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert knowledge
  • Met targets consistently by working hard and with strong attention to detail
  • Reviewed activities regularly to identify opportunities for improvement
  • Consulted with customers to understand desires and suggest best products to meet needs
  • Monitored the performance of [Type] workers and consistently improved the productivity of each team member with hands-on, motivational approaches
  • Trained the team to safely and efficiently prepare food items for customers
  • Increased productivity and employee retention by improving operations and building good relationships with team members.

Education

Bachelor of Science - Business Management

Grambling State University

Skills

  • Front of house operations
  • Customer relationship-building
  • Restaurant promotion management
  • Schedule coordination
  • Training and development
  • Coordinate schedules

Certification

  • ServSafe certified

Timeline

General Manager

Ted's Montana Grill
12.2022 - Current

Restaurant Manager

Ted's Montana Grill Inc.
07.2015 - 12.2022

Restaurant Manager

Bonefish Grill
06.2012 - 07.2015

Bachelor of Science - Business Management

Grambling State University

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Sharon Johnson