Sharon L. Tenaro
Education, Business and Operations Management
Baltimore,MD
Summary
Detail-oriented individual with exceptional communication and people management skills. Posses many qualities that are transferrable skills for your organization. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes, risk management, and supporting team objectives. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to using transferable skills and personal drive to personal success and contributing to organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Aftercare Director, Administrative Support, Substitute Teacher, and Instructional Aide
Archdiocese of Baltimore
09.2019 - Current
- Performing as an Aftercare Director position since 2019. Have held full time and substitute roles in PreK3 Kindergarten through 8th grade.
- Interacts well with parents, students, and staff to build connections and nurture relationships. Represents school with utmost professionalism.
- Maintain all professional certifications necessary, including CPR, First Aid, OCC certifications, and emergency preparedness plans.
- Management of daily activities, up to 30 students, an Assistant Aide, and all administrative duties.
- Report issues to higher administration promptly.
- Vetted through the State of Maryland and the AOB.
Mid-Atlantic Regional Field Operations Manager
RHP Properties & Goldoller Properties
01.2017 - 07.2019
- Managed performance and oversaw operations of a portfolio in the mid-Atlantic states; Maryland, Delaware, New Jersey, Pennsylvania, Washington D.C.
- Trained and guided team members to maintain high productivity and performance metrics. Managed a team of 50+.
- Supervised various locations, enforcing high-quality standards of operation.
- Experience with new acquisition takeovers, due diligence, and property sales.
- Responsible for performance updates and reporting to principals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Regional Field Operations Manager
SouthStar Management
12.2006 - 06.2016
- Maintained operational standards for communities in Maryland, Pennsylvania, and Texas consisting of 11+ Properties and 50+ staff.
- Responsible for management of staff, budgetary, marketing, and all facets of operations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained positive relations with customers by addressing problems head-on and implementing successful solutions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones. Successfully guided and promoted 10+ employees to higher level roles within the company.
Owner
Dot Dot Smile by Sharon Tenaro
01.2016 - 12.2023
- While maintaining a full time career in real estate, I also owned, managed and maintained an e-commerce clothing boutique. I acted as an independent merchandiser for Dot Dot Smile, a California based company.
- Sold upscale dresses at local fairs and events and through several social media outlets and a Facebook VIP group.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Implemented incentive and loyalty programs to increase customer loyalty and increase sales.
- Implemented and managed marketing campaigns, giveaways, and increasing online sales and visibility to approximately 250 customers.
- Promotion of new products and creating excitement for new product roll outs.
Education
Some College (No Degree) - Business Management
University of Phoenix
Skills
- Excellent relationship management
- Successful at problem resolution
- Effective customer and staff conflict management
- Efficient task execution and time management
- Independent worker, consistently reliable, flexible
- Committed to continuous learning
- Staff development
- Operations management
- Strategic vendor partnerships, project coordination
- Crisis management
- Corporate communications
- Budget control and management, operational and capital budgets
- Hiring, onboarding, and successful retention
Certification
Medication Administration- Maryland State Department of Education
Emergency Preparedness for Childcare Programs (Core Knowledge) Professionalism, Health, Safety, and Nutrition- Abilities Network
Adult and Pediatric CPR, AED, First Aid- American Red Cross
Basic Health and Safety- Maryland State Department, MSDE Office of Child Care
Archdiocese of Baltimore Handbook and Sexual Harassment training- VIRTUS
Timeline
Aftercare Director, Administrative Support, Substitute Teacher, and Instructional Aide
Archdiocese of Baltimore
09.2019 - Current
Mid-Atlantic Regional Field Operations Manager
RHP Properties & Goldoller Properties
01.2017 - 07.2019
Owner
Dot Dot Smile by Sharon Tenaro
01.2016 - 12.2023
Regional Field Operations Manager
SouthStar Management
12.2006 - 06.2016
Some College (No Degree) - Business Management
University of Phoenix
Involvement:
- Participated in the Apartment Associations for The National Apartment Association and State Associations for Maryland and Texas.
- Held Board Member position for Rental Housing Association in Delaware and New Jersey.
- Attendee of Annual Global Leadership Conferences
- Participated and created Red Cross of America blood drive campaigns companywide.