SHARONNE R. HILL
Baton Rouge,LA
Summary
An administrative professional with several years of experience supporting C-level executives in the corporate, medical, industry and nonprofit sectors. Excellent customer service experience that includes building relationships with both internal and external clients/customers. Organized with effective communication skills; both verbal and written. Proven team player with the ability to collaborate with people of all levels of an organization.
Diligent Patient Access Representative with solid background in patient access. Facilitated seamless patient admissions, ensuring accurate data entry and efficient processing. Demonstrated proficiency in managing patient inquiries and coordinating with medical staff.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER
10.2023 - Current
- Facilitates welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service
- Utilize the Epic System to ensures that all data entry is accurate, including demographic and financial information for each account
- Communicates directly with patients and families, physicians, nurses, insurance companies, and third party payers
- Insurance verification, and authorization for services; collections for all patient portions including prior balances; and balancing of cash at shift end
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
Executive Assistant/Project Manager
THE HONOR SOCIETY OF PHI KAPPA PHI
11.2022 - 09.2023
- Supported the CEO of the organization.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Executive Assistant to Principal
CSRS, Inc.
03.2022 - 11.2022
- Provided high-level administrative support and assistance to the executives and/or other assigned leadership staff
- Heavily focused on managed the schedules and emails of executives
- Performed clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff
- Arranged travel and accommodations for executives
- Scheduled and attended meetings on behalf of executives, taking notes and recording minutes
- Received incoming communication or emails on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff
- Performed office tasks including maintaining records, ordering supplies, and performing basic bookkeeping
- Completed personal errands and responsibilities for executives
- Performed other related duties as assigned
Operations Administrative Assistant
VOLUNTEERS OF AMERICA
05.2020 - 08.2021
- Managed a primary lead calendar for all Directors/Executive Team Members
- Assisted the Sr Management Team with travel arrangements, purchases and expense reporting
- Maintained organized filing systems, allowing for quick retrieval of information when necessary.
- Played a key role in event planning and execution, contributing to the success of various company events and functions.
- Increased employee satisfaction by addressing concerns promptly and offering practical solutions to workplace challenges.
- Management to ensure all official agency documents, grants, licenses, contract renewals and agency credentialing/re-credentialing are completed and properly executed
- Worked with the Accounting Team to ensure Program Directors are meeting budget deadlines and budget meetings
- All other duties as assigned by the CEO
Senior Site Administrative Specialist-Director of Manufacturing
OLIN CORPORATION
12.2018 - 05.2020
- Supported the Director of Manufacturing in two locations
- Introduced potential stakeholders and partners to the Olin Corporation brand/establish relationships
- Organized community events and sponsorships
- Scheduled and coordinated meetings and events, including Webex video events
- Coordinated and scheduled travel as required, both domestic and international
- Assisted with expense report preparation
- Processed payment authorizations and prepares requisitions as required in SAP
- Participated in special projects as required
- Performed other administrative tasks as requested and assigned
- Created and edited sophisticated PowerPoint presentations for use communication and training
- Assisted with preparation and management of departmental budget spending
Senior Administrative Assistant-Chief Operating Officer
VOLUNTEERS OF AMERICA
05.2013 - 12.2018
- Managed COO’s calendar
- Created and modified documents such as invoices, reports, memos, letters, financial reports, Power Point presentations using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office
- Assisted Regional Directors with special projects
- Created agenda and attended COO’s management meetings for purposes of taking and distributing minutes and follow up with Directors
- Assisted with preparing budgets and monitoring of line-item spending
- Consolidated and reported monthly income/expenditure budget variances
- Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution
- Sort and file a high volume of paperwork
- Represented organization at industry conferences and events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Bachelor of Arts - BUSINESS ADMINISTRATION
Ashford University
San Diego, CA05-2012
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Leadership
- Organization
- Travel and Event planning
Relocation
HOUMA, LA
HOUSTON, TX
Timeline
Patient Access Representative
OUR LADY OF THE LAKE REGIONAL MEDICAL CENTER
10.2023 - Current
Executive Assistant/Project Manager
THE HONOR SOCIETY OF PHI KAPPA PHI
11.2022 - 09.2023
Executive Assistant to Principal
CSRS, Inc.
03.2022 - 11.2022
Operations Administrative Assistant
VOLUNTEERS OF AMERICA
05.2020 - 08.2021
Senior Site Administrative Specialist-Director of Manufacturing
OLIN CORPORATION
12.2018 - 05.2020
Senior Administrative Assistant-Chief Operating Officer
VOLUNTEERS OF AMERICA
05.2013 - 12.2018
Bachelor of Arts - BUSINESS ADMINISTRATION
Ashford University
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