Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Case Management Coordinator
LFUCG
03.2006 - 08.2023
Conducted ongoing assessments of patients'' needs, adjusting care plans as necessary to address changing circumstances or conditions.
Provided education on available resources and support services to empower patients in managing their own health goals.
Advocated for patients'' rights, addressing concerns or grievances through effective communication and conflict resolution techniques.
Participated in ongoing professional development opportunities, staying current with industry best practices and emerging trends in case management.
Guided and supervised social work and representative payee programs to promote social work and case management principles.
Provided safety planning, crisis intervention and case management to clients.
Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
Provided leadership, guidance and support to staff members.
Assessed community needs and identified resources for social and community service programs.
Monitored patient progress, regularly updating documentation and communicating relevant information to all pertinent stakeholders.
Implemented quality improvement initiatives based on evidence-based practices, enhancing overall case management effectiveness.
Identified potential barriers to successful outcomes, proactively developing action plans to mitigate risks or address challenges.
Managed high caseloads, prioritizing tasks and maintaining organized records for timely follow-ups and accurate reporting.
Social Services Clinician II
Cabinet For Health And Family Services
03.1991 - 03.2006
Collaborated with multidisciplinary teams to ensure coordinated care and optimal outcomes for clients.
Maintained accurate case records, ensuring compliance with agency policies and regulatory guidelines.
Advocated on behalf of clients in interactions with other service providers, securing necessary resources and supports.
Delivered crisis intervention services as needed, stabilizing situations and providing referrals for additional support when necessary.
Provided supervision to junior clinicians, offering guidance on best practices and fostering professional development.
Participated in continuing education opportunities to stay current on industry trends and improve clinical skills.
Handled high-risk cases involving child protection issues effectively by working closely with law enforcement agencies.
Documented data and completed accurate updates to case records.
Maintained detailed case histories, metrics and reports to meet strict standards.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Improved client outcomes by conducting comprehensive assessments and developing individualized treatment plans.