Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Sharoon Attray

Sterling Heights,MI

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Overview

6
6
years of professional experience

Work History

Operations Specialist

United Wholesale Mortgage
12.2020 - Current
  • Improved operational efficiency by streamlining processes and implementing new systems.
  • Reduced costs for the department by identifying areas of improvement and proposing cost-effective solutions.
  • Enhanced team productivity with effective communication strategies and regular performance reviews.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Monitored KPIs closely, taking corrective action when needed to maintain high standards of performance within the department.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Identified company objectives by analyzing feedback, observing consumers and collecting surveys.

Administrative Officer

RHB Laboratories
03.2018 - 12.2020
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
  • Expedited decision-making processes by preparing detailed reports that presented relevant data in an easily digestible format.
  • Updated reports, managed accounts, and generated reports for company database.

Education

MBA - Accounting And Finance, Business Administration

Walsh College of Accountancy And Business Administration
Troy, MI
06.2021

Skills

  • Unified Communications Integration
  • Process Planning
  • Onboarding Design
  • Quantitative Skills
  • Improvement Plan Knowledge
  • Project Management
  • Logistics Management
  • Program Evaluation
  • Operations Coordination
  • Cross-Functional Communication
  • Risk Assessment
  • Decision Making
  • Problem Solving
  • Time Management
  • Training and Development
  • Team Leadership

Languages

Hindi
Professional Working
Urdu
Native or Bilingual
Punjabi
Native or Bilingual

References

References available upon request.

Timeline

Operations Specialist

United Wholesale Mortgage
12.2020 - Current

Administrative Officer

RHB Laboratories
03.2018 - 12.2020

MBA - Accounting And Finance, Business Administration

Walsh College of Accountancy And Business Administration

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Sharoon Attray