Sharra Salter
Twentynine Palms,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Stay at Home Mom
Self-employeed
Twentynine Palms, CA
02.2016 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively, with compassion and empathy.
- Prioritized and organized tasks to efficiently accomplish goals.
- Managed household errands and other essential duties.
- Worked effectively as a team to make the home more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Served as the main point of contact for the household demonstrating the ability to multi-task and remain calm under pressure.
Business Owner
Salter investment’s LLC
Jacksonville , FL
03.2014 - 07.2018
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained a diverse and inclusive workplace dedicated to business sucess.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Conducted regular meetings with employees to review progress towards company goals.
- Oversaw daily operations of the business and provided guidance when needed.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Ensured compliance with all local laws and regulations related to the business operations.
- Updated website content regularly according to current trends within target markets.
- Performed maintenance for equipment used by the business.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Education
Diploma Medical Assistant - Medical Assisting
Sanford Brown Institute
Jacksonville, FL02-2008
Some College (No Degree) - Business Administration And Management
Florida Community College At Jacksonville
Jacksonville, FLSkills
- Multitasking
- Computer Skills
- Social Perceptiveness
- Critical Thinking
- Verbal Communication
- Customer Service
- Remote Office Availability
- Troubleshooting
- Medical Terminology
Timeline
Stay at Home Mom
Self-employeed
02.2016 - Current
Business Owner
Salter investment’s LLC
03.2014 - 07.2018
Diploma Medical Assistant - Medical Assisting
Sanford Brown Institute
Some College (No Degree) - Business Administration And Management
Florida Community College At Jacksonville
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