Summary
Overview
Work History
Education
Skills
References
Timeline
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Shar'Reese Logan

Madison

Summary

Dynamic professional with a proven track record at Pick N Save, excelling in customer service and problem-solving. Recognized for building strong relationships and achieving high customer satisfaction ratings. Skilled in inventory management and effective communication, consistently delivering results under pressure while maintaining a clean and organized work environment.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Pick N Save
Madison
09.2024 - 01.2025
  • Assisted colleagues in completing assigned tasks in a timely manner.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
  • Stocked shelves with new products and reorganized existing displays as necessary.
  • Ensured compliance with safety protocols while handling large volumes of merchandise.
  • Maintained a clean, organized work area to ensure customer satisfaction.
  • Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
  • Utilized problem solving skills to resolve customer complaints professionally.
  • Verified pricing accuracy throughout the store using price tags and labels.
  • Satisfied customers with quick, accurate service under tight deadlines.

Daycare/kennel Position

Waggin Tails Doggie Dude Ranch & Pet Lodge
Fitchburg
08.2023 - 08.2024
  • Communicating info/behaviors with colleagues and owners
  • Supervise up to 60 dogs at a time
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Taking preventive measures
  • Observing behaviors
  • Worked with cross-functional teams to achieve goals.
  • Administer medications
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Updated and maintained databases with current information.

Kitchen Staff Member

SSM Health St. Mary's Hospital
Madison
09.2022 - 07.2023
  • Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
  • Adhered to established sanitation standards while preparing food items.
  • Organized all storage areas in an efficient manner to maximize space utilization.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Inspected dining area prior to opening for any maintenance issues requiring attention.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Dog Daycare Position

Pineview Veterinary Clinic
Waunakee
08.2021 - 08.2022
  • Recognized by management for providing exceptional customer service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Supervised both big dogs and small dogs
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Updated and maintained databases with current information.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Observing behaviors
  • Breaking up fights/ preventing fights
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Clean walls/ cubbies/ kennels/ play equipment
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

Some College (No Degree) - Radiology Technologists

Madison Area Technical College
Madison, WI
01-2025

High School Diploma -

Sun Prairie High School
Sun Prairie, WI
05-2021

Skills

  • Prioritizing orders
  • Verbal and written communication
  • Relationship building
  • Strong interpersonal skills
  • Decision-making
  • Documentation and reporting
  • Problem solving
  • Organization
  • Teamwork and communication
  • Time management
  • Active listening
  • Leadership
  • Independent
  • Customer service
  • Inventory management
  • Team collaboration

References

References available upon request.

Timeline

Personal Shopper

Pick N Save
09.2024 - 01.2025

Daycare/kennel Position

Waggin Tails Doggie Dude Ranch & Pet Lodge
08.2023 - 08.2024

Kitchen Staff Member

SSM Health St. Mary's Hospital
09.2022 - 07.2023

Dog Daycare Position

Pineview Veterinary Clinic
08.2021 - 08.2022

Some College (No Degree) - Radiology Technologists

Madison Area Technical College

High School Diploma -

Sun Prairie High School