Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharrell Gaddy

Charlotte,NC

Summary

Detail-oriented Assistant Manager offers more than 3-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Motivated assistant manager with 3 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

21
21
years of professional experience

Work History

Assistant Manager

GP Mobile
Charlotte, NC
06.2016 - Current
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed inventory audits to identify losses and project demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

Assistant Manager

Dairy Queen Grill & Chill
Lumberton, NC
03.2003 - 03.2023
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Completed inventory audits to identify losses and project demand.

Line Worker

Glider knitting
Dillon, SC
01.2011 - 08.2013
  • Packed finished goods into correct packages or boxes.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Used established assembly instructions to complete jobs.
  • Demonstrated proper work practices to accomplish key performance indicators.

Crew Member

Kasyer Roth knitting
Lumberton, NC
04.2008 - 04.2010
  • Packed finished goods into correct packages or boxes.
  • Maintained clean worksite to avoid hazards from chemicals and fragile products.
  • Sorted and packaged products to prepare for processing or shipment.
  • Examined products to verify conformance to quality standards.
  • Monitored production line to watch for pile-ups or jams.
  • Demonstrated proper work practices to accomplish key performance indicators.

Costumer Service

Motel 6
Florence, SC
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Consulted with customers to resolve service and billing issues.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

High School Diploma -

Fairmont High School
Fairmont, NC
05.2000

Some College (No Degree) - Business

Robeson Community College
Lumberton, NC

Skills

  • Product and Service Knowledge
  • Sales Monitoring
  • Performance Evaluations
  • Performance Tracking and Evaluation
  • Verbal and Written Communication
  • Employee Coaching and Motivation
  • Documentation and Reporting
  • Teamwork and Collaboration
  • Problem Resolution
  • Scheduling and Coordinating

Timeline

Assistant Manager

GP Mobile
06.2016 - Current

Line Worker

Glider knitting
01.2011 - 08.2013

Crew Member

Kasyer Roth knitting
04.2008 - 04.2010

Assistant Manager

Dairy Queen Grill & Chill
03.2003 - 03.2023

Costumer Service

Motel 6

High School Diploma -

Fairmont High School

Some College (No Degree) - Business

Robeson Community College

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Sharrell Gaddy