Sharrell J. Majors
Bakersfield,CA
Summary
A positive and energetic individual looking to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Manager
Heidi's Events & Catering, inc.
Tempe, AZ
10.2023 - Current
- Thoroughly read and understand event BEOs
- Check event inventory and guarantee all items needed are loaded into company vehicle pre event and unloads as well as verifies all inventory post trip
- Meet with event Head Chef and confirm food items and supplies are prepared and ready for event
- Manage multiple event staff time clocks and performances
- In charge of any independent contractors they may be temporarily hired for the event
- Stays in constant communication with client and ensures event satisfaction
- Works closely with warehouse and event planners regarding all events
- Provides a professional attitude and attire.
Sr. Premium Operations Manager/GM/AGM
Levy Restaurants
Brooklyn, NY/Phoenix, AZ
05.2022 - 09.2023
- Executes show quality at all times
- Maintains positive relationships with guest and obtains regular guest feedback
- Holds team accountable for steps of service to deliver great customer service
- Ensures all security, safety and sanitation standards are met
- Develop weekly staffing schedule for FOH Team
- Ensures operations comply with brand clarity statements
- Effectively uses all team training and development tools
- Promotes a cooperative work climate, maximizing productivity and morale
- Effectively uses purchasing and all financial control systems.
- Monitored and improved efficiency of processes, team performance, and customer service.
Youth Program Facilitator
Epiphany Blue
Brooklyn, NY
07.2019 - 06.2022
- Provide direct service program facilitation, including workshops/training, projects and presentations, program-related events, community service endeavors, outings/field trip exposures/tours, and procurement of guest speakers and expert facilitators
- Recruit and retain participants
- Prepare lesson/activity plans for each workshop session
- Gather, record, create, and maintain enrollment forms, attendance records, monthly attendance reports, monthly program update reports, and other program-related paperwork and reports
- Enter enrollment and attendance data into company's data management program
- Foster relationships with school/site administrators and teaching staff
- This includes spending time at sites to meet with teachers/administrators and execute recruitment and retention strategies
- Work with Coordinator of Programs and Events to develop and complete required reports
- Participate in staff and client meetings and staff professional development trainings.
Server/Shift Lead
Bonefish Grill
Paramus, NJ
01.2019 - 05.2022
- Provide each guest with an enjoyable dining experience
- Anticipate patron needs and exhibiting genuine hospitality toward each customer
- Section of tables is higher than other servers due to efficiency skills and high guest compliments
- Ability to multi-task effectively while maintaining a positive attitude and guest satisfaction
- Assist management as a Shift Leader with daily task such as assigning sidework and checking for completion
- Shift leader responsibilities also included leading the 'front of house' team as a cohesive unit on a busy evening shift
- Set up payments by POS
- Kept the restaurant clean and sanitary.
Server/Bartender
Legal Sea Foods
Somerville, MA
10.2014 - 03.2018
- Responsible for requesting or taking orders and serving beverages to guests
- Checking on guest satisfaction and handling the payment and complaints/concerns of guest
- Retain the knowledge of service techniques, food and beverage products for the restaurant
- Practices responsible alcohol service throughout the duration of employment
- Communicating issues and/or concerns to management on a constant basis
- Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous services
- Attendee of the Sandy Block 6 Week Beverage Certification Seminar.
NSP Head Facilitator
Cambridge Youth Programs
Cambridge, MA
12.2016 - 09.2017
- Assist the Program Director to oversee the implementation of policies and procedures at the Youth Center
- Inform the Program Director of specific Youth Center member needs or concerns that are brought to his/her attention
- Plan, design, organize, and implement age appropriate Youth Center programs, workshops and activities, for youth
- Attend and participate fully in staff meetings, planning sessions, other meetings, staff development and training programs and activities as directed
- Be a positive role model to youth and develop meaningful relationships with Youth Center members
- Perform other duties as assigned
- Head Facilitator for NSP Program (Neighborhood Service Project) Youth Paid Internship - FEB 2017- MAY 2017.
Social Recreation Asst/Teen Coordinator
Boys & Girls Clubs of Boston
Roxbury, MA
03.2013 - 03.2016
- Assist in the delivery of social recreation department program, activities, and events as directed
- Assist in the supervision and discipline of members participating in programs and services within the program area as well as throughout the clubhouse as deemed appropriate
- Assist in the completion of BGCB's program activity standards as assigned
- Assist volunteers and consultants who can offer related support and guidance to members
- Participate in program/service outcome measurement processes and other evaluations programs including BGCA's annual evaluation Commitment to Quality as appropriate
- Secure and maintain materials, equipment and other resources belonging to the program area(s)
- Participate in individual and group supervision sessions; participate in professional development opportunities as appropriate
- Travel between sites and to activities as needed
- Other related duties as specified by the social recreation director
- Responsible for Supervising 18-22 Pre-Teen Youth during a 6-Week Summer Program
- Create and implement constructive and informal daily workshops geared towards the mental and physical development of pre teens.
Education
Guidance & Discipline -
BGC Leadership University
09.2015
Associate's Degree in Liberal Arts & Sciences -
Bunker Hill Community College
Boston, MASkills
- Presentation Skills
- Hospitality
- Customer Service
- Restaurant Experience
- Teaching
- Classroom Management
- Conflict Management
- Behavioral Health
- Food Safety
- Program Development
- Communication skills
- Leadership
- Marketing
- Relationship Management
- Microsoft Access
- Operational Risk Management
- Team Leadership and Supervision
Certification
- ServSafe Food Handler, 01/01/27
- ServSafe Alcohol Certification 11/2023
- First Aid Certification
- CPR Certification
- Best Initiative Youth Workers Intensive Conference
- 4 day Outdoor Leadership Training
- 32 hour Youth Worker Certificate Training
- HRC "LGBTQ Youth Training Conference" in Dallas, TX
- Mental Health First Aid Training
- Transforming the Difficult Child 3 Hour Intensive Training
- The Nurtured Heart Approach
References
References available upon request.
Timeline
Event Manager
Heidi's Events & Catering, inc.
10.2023 - Current
Sr. Premium Operations Manager/GM/AGM
Levy Restaurants
05.2022 - 09.2023
Youth Program Facilitator
Epiphany Blue
07.2019 - 06.2022
Server/Shift Lead
Bonefish Grill
01.2019 - 05.2022
NSP Head Facilitator
Cambridge Youth Programs
12.2016 - 09.2017
Server/Bartender
Legal Sea Foods
10.2014 - 03.2018
Social Recreation Asst/Teen Coordinator
Boys & Girls Clubs of Boston
03.2013 - 03.2016
Guidance & Discipline -
BGC Leadership University
Associate's Degree in Liberal Arts & Sciences -
Bunker Hill Community College
Similar Profiles
Amanda SavinoAmanda Savino
Server/Bartender at 24 Carrots Events Catering And EventsServer/Bartender at 24 Carrots Events Catering And Events
Amanda SavinoAmanda Savino
Server/Bartender at 24 Carrots Events Catering And EventsServer/Bartender at 24 Carrots Events Catering And Events
Mateo GarciaMateo Garcia
Security Guard at 24 Carrots Events Catering And EventsSecurity Guard at 24 Carrots Events Catering And Events
Cody StappCody Stapp
Warehouse Manager at Bakersfield Irrigation CompanyWarehouse Manager at Bakersfield Irrigation Company
Alyssa EzellAlyssa Ezell
RN Training Program at Bakersfield CollegeRN Training Program at Bakersfield College