Sharri Witt
Laceys Spring,ALABAMA
Summary
Seasoned Office Manager with outstanding resourcefulness and creative problem-solving abilities. Versed in customer, employee and management communications with innate relationship and rapport cultivating strengths. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2012
2012
years of professional experience
1
1
Certification
Work History
Government Contracting Specialist
Stafford Consulting Company, Inc.
06 2022 - 03 2025
- Ensured compliance with federal procurement regulations by conducting thorough audits of contract documentation and procedures.
- Reduced contract processing time by implementing standardized templates and forms for consistent documentation across departments.
- Advised leadership on complex procurement issues involving legal considerations or high-dollar values, contributing to informed decision-making and effective contract management.
- Provided training and guidance to junior contracting specialists, fostering professional growth and improving team performance.
- Maintained meticulous records of all contract actions, facilitating easy access for auditing purposes and supporting transparent procurement processes.
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Ensured proper documentation was maintained throughout the entire lifecycle of a contract from initiation through closeout.
- Streamlined contracting processes by implementing efficient systems and procedures, resulting in reduced processing time.
- Managed multiple contracts simultaneously, prioritizing tasks effectively to meet deadlines and client objectives.
- Assisted clients in resolving contractual disputes with suppliers through effective mediation techniques, avoiding costly litigation expenses.
- Maintained up-to-date knowledge of industry trends and regulations related to contracting practices, ensuring compliance at all times.
- Stored and filed contract documents in orderly, organized systems.
- Adhered to legal and contractual requirements for compliant contract processes.
- Negotiated and reviewed contracts to protect customer interests.
- Addressed contract disputes and provided advice and guidance to resolve issues.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Prepared and issued reports on contract performance and compliance.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
Office Secretary
Plant Support, LLC
04 2021 - 04 2022
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Facilitated effective communication between team members by distributing relevant memos and announcements in a timely manner.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
- Provided administrative support during high-pressure situations enabling seamless workflow.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Office Manager
Colonial Printing
06 2018 - 03 2021
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities
- Oversaw office inventory activities, including ordering and stocking in-office supplies, and shipment receiving
- Liaised with vendors to order and maintain inventory
- Greeted customers and visitors in-person and via telephone calls
- Interacted with vendors, contractors, and professional services personnel on a daily basis to direct activities and communicate management instruction
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Kept reception area clean and neat to give visitors a positive impression of the company
- Received and routed business correspondence to correct department or staff member
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
- Corresponded with clients through email, telephone, or postal mail
- Provided clerical support to company employees, including copying, faxing and file management
- Oversaw daily office operations for staff of 38 employees
- Prepared and distributed direct payroll and reports for staff of 38 employees.
Administrative Office Manager
Impulse, Inc
07 2015 - 03 2018
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities
- Oversaw office inventory activities, including ordering and requisitioning for field contracts, stocking in-office supplies, and shipment receiving
- Liaised with vendors to order and maintain inventory of Field Jobs to ensure timely contract completion
- Greeted customers and visitors in-person and via telephone calls
- Interacted with vendors, contractors, and professional services personnel on a daily basis to direct activities and communicate management instruction
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Kept reception area clean and neat to give visitors a positive impression of the company
- Received and routed business correspondence to correct department or staff member
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
- Corresponded with clients through email, telephone, or postal mail
- Provided clerical support to company employees, including copying, faxing and file management
- Oversaw daily office operations for staff of 20+ employees
- Prepared and distributed direct payroll and reports for staff of 20+ employees.
Medical Receptionist
Gallatin Urgent Care
12 2014 - 08 2015
- Greeted each patient pleasantly and ensured protocols for patient check-in were adhered to daily
- Answered and managed incoming and outgoing calls on a multi-line phone system while ensuring the recording of accurate messages
- Sorted and distributed incoming mail as appropriate, enabling the timely address of sensitive and confidential information
- Maintained a clean reception area, including lounge and associated areas
- Daily deposits were processed, recorded and taken to the appropriate financial institution
- Adhered to strict HIPAA guidelines at all times per company policy
- Maintained strict patient and physician confidentiality
- Ensured office inventory was maintained to ensure a smooth daily operation for clients and employees
- Checked patient data including insurance, demographic and health history to ensure all information was current and in compliance with all legal requirements
- Obtained payments from insurance companies and patients as applied to clinic operations, identifying and resolving all billing and payment issues
- Scanned identification and insurance cards as provided
- Completed and processed all appropriate claims paperwork, including documentation and EMR system entry
- Prepared patient charts to ensure accurate and complete information was available during clinic procedures
- Researched questions and concerns from providers and provided detailed responses.
Staffing Manager
Hemphill Construction Company, Inc
05.2011 - 07.2011
- Hired employees for Disaster cleanup in Franklin county, and Phil Campbell, AL, compiling information as needed for FEMA reporting
- Organized new employee orientation schedules for all new hires
- Responsible for posting positions through approved recruitment channels; conducted interviews and screened eligibility prior to attaining corporate approval for hire
- Explained all of the human resources policies and procedures to each employee, including legal regulations
- Managed field agents day to day activities, time schedules and repositioning requirements by monitoring placement for each days location and assignment
- Created and provided DVD documentation (Tickets, Camera jpg shots, Monitor logs) while working closely with Field Supervisors
- Processed and provided payroll each week for Supervisors, Field Agents and Office Personnel.
Assistant Manager
Atlanta Regional Census Bureau
04 2009 - 08 2010
- Collected and processed information provided from field agents
- Collected finger prints and background information from candidates under consideration for employment
- Traveled to and recorded GPS property locations as applied to Census objectives
- Interviewed individuals for accurate 2010 Census reporting.
Field Supervisor
Solid Resources, Inc
09 2008 - 01 2009
- Monitored debris cleanup, and approved roads for completion of debris pickup by Field Agents
- Supervisor over Field Agents in various locations in Louisiana
- Worked at headquarters for the LADOTD processing tickets, debris pictures and GPS coordinates
- Planned and scheduled field activities according to set deadlines relevant to timely operations
- Investigated issues and developed effective solutions
- Kept teams on task and schedule, allowing them to complete organizational goals on time
- Evaluated performance and progress, and made proactive adjustments with constructive personnel
- Performed regular job site observations to provide direction for all general contractor personnel
- Digitally archived weekly progress and technical “Knowledge Base” photographs of all assigned projects
- Prepared and followed through on all required punch lists.
Education
Computer Science
Northwest Shoals Community College
Muscle Shoals, AL08.1983
High School Diploma - Business Office Education
Russellville High School
Russellville, AL05.1982
Skills
- Account reconciliation
- Relationship building
- Documentation and reporting
- Payroll and budgeting
- Credit and collection
- Microsoft Excel and Word
- Team building and leadership
- Strong work ethic
- Deadline driven
- Conflict resolution
- Customer-service oriented
- Filing and data archiving
- Type 55 WPM
- HIPAA compliance
- OSHA compliance
- Report development
- Attention to detail
- Inventory management
- Staff scheduling
- New hire onboarding
- Strong organization
- Staff coordination
- Employee onboarding
- Recruitment
- Employee relations
- Payroll administration
- Employment law
- Microsoft office
- Decision-making
- In-person and telephone interviewing
- Employment recordkeeping
- Time tracking and payroll administration
- Termination documentation
- New hire orientation
Certification
Quick Books Certification 2019Windows Office Outlook Microsoft Office Specialist CertificationPerformance Counts, Notary Public Certification
Timeline
Staffing Manager
Hemphill Construction Company, Inc
05.2011 - 07.2011
Government Contracting Specialist
Stafford Consulting Company, Inc.
06 2022 - 03 2025
Office Secretary
Plant Support, LLC
04 2021 - 04 2022
Administrative Office Manager
Colonial Printing
06 2018 - 03 2021
Administrative Office Manager
Impulse, Inc
07 2015 - 03 2018
Medical Receptionist
Gallatin Urgent Care
12 2014 - 08 2015
Assistant Manager
Atlanta Regional Census Bureau
04 2009 - 08 2010
Field Supervisor
Solid Resources, Inc
09 2008 - 01 2009
Computer Science
Northwest Shoals Community College
High School Diploma - Business Office Education
Russellville High School
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