Summary
Overview
Work History
Education
Skills
Timeline
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Sharrod Glover

Queens Village,NY

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Proficient self-starter and highly skilled in Microsoft Excel, Power Point, Word, Access, Outlook, Teams, and Kuali. Have extensive knowledge of equipment reparation, including printers, copiers and fax machines.

Overview

28
28
years of professional experience

Work History

Senior Administrative Assistant

Research Foundation Of CUNY
07.2003 - Current
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
  • Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
  • Boosted client satisfaction by providing exceptional customer service through timely responses to inquiries and resolving issues efficiently.
  • Optimized document organization by developing a comprehensive electronic filing system that facilitated easy retrieval of information when needed.
  • Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
  • Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Completed forms, reports, logs and records to quickly handle all documentation for various departments.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sound Engineering Technician/Mobile Disc Jockey

Jam Kam Entertainment & Sound Systems
06.1996 - 03.2009
  • Enhanced audio quality by skillfully adjusting and calibrating sound equipment during live performances.
  • Reduced sound distortion for clearer audio output by diligently monitoring and adjusting audio levels.
  • Increased audience satisfaction with superior sound mixing for various types of performances and events.
  • Collaborated with production teams to ensure seamless integration of sound effects and music into multimedia projects.
  • Enhanced audience engagement by expertly mixing and transitioning music tracks for various events.

Education

Some College (No Degree) - Mathematics And Computer Science

York College of The City University of New York
Jamaica, NY

Skills

  • Presentation Design
  • Transcription and Dictation
  • Package Routing
  • Process Optimization
  • Information Security
  • Reception Management
  • Inventory Control Familiarity
  • Office Equipment Operation
  • Database Management Knowledge
  • Vendor Relations Management
  • Proficient in Microsoft Office
  • Customer Service Orientation
  • Excellent Interpersonal Skills
  • Office Administration
  • Data Entry

Timeline

Senior Administrative Assistant

Research Foundation Of CUNY
07.2003 - Current

Sound Engineering Technician/Mobile Disc Jockey

Jam Kam Entertainment & Sound Systems
06.1996 - 03.2009

Some College (No Degree) - Mathematics And Computer Science

York College of The City University of New York

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Sharrod Glover