Sharron Brickhouse-Joyner
Chesapeake,VA
Summary
A self-starter and quick learner. Versatile skill set with experience in customer service, accounts receivable, and marketing. Fully knowledgeable in payroll, budgeting, and written and oral communication. A successful track record with building and maintaining business relationships. Extremely well organized with a history of providing personal attention and product knowledge to a diverse clientele. Flexible and versatile with the ability to handle projects under pressure while meeting specific deadlines.
Overview
13
13
years of professional experience
Work History
Sr. Executive Assistant for News
The Virginian-Pilot/ Daily Press
04.2022 - Current
- Provided administrative support to senior leadership members while maintaining confidentiality.
- Managed schedules, events and travel plans for conferences, meetings and seminars
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened incoming mail, publications and other correspondence directed to management team members.
- Assisted senior management with major initiatives and projects.
- Facilitated training and onboarding for incoming office staff.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Promoted team productivity by keeping supplies organized and well-stocked.
Administrative Assistant to Circulation Director
The Virginian-Pilot
02.2016 - 04.2022
- Representative (i.e. Weekly Circulation Reporting to Departmental Leadership Team, Monthly Circulation Reporting to Internal Corporate Leadership Team, Quarterly Circulation Reporting, files the annual Ownership Statement, Coordinates all audits performed by AAM including annual Circulations Audit, Coupon Audit, Insert Audit, Postal Audit, ensuring all rules, current, new and mandated by AAM are followed).
- Act as the point of contact between the directors and internal/external clients
- Processing check requisitions (i.e. vendor invoices)
- Posting payments by recording cash, checks, and credit cards
- Responsible for processing payroll departmental through the Kronos system for all part-time and hourly full time employees
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Marketing Assistant
Th Virginian-Pilot
01.2015 - 02.2016
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Tracked key metrics and developed spreadsheets and data models.
- Established and managed relationships with external/ internal data providers and research vendors.
Credit Assistant
The Virginian-Pilot
03.2011 - 10.2015
- Processed new customer credit applications accessing credit agency data to open new accounts.
- Generated preliminary notices per applicable state laws and standard operating procedures.
- Uploaded completed applications to appropriate credit system.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account and preparing reports
- Contributes to department goals by handling appropriate call volumes and assisting the department in meeting overall goals.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Bachelor of Science - Business
Virginia Union University
Richmond, VABachelor of Science - Business Administration
Strayer University
Chesapeake, VASkills
- Research Abilities
- Business Correspondence
- Conflict Management
- MS Office Suite Proficiency
- Customer Service
- Payment Processing
- Account Reconciliation
- Collections
- Billing
- Office Equipment Proficiency
- Social Media Knowledge
- Mail Handling
- Travel Accommodations
Timeline
Sr. Executive Assistant for News
The Virginian-Pilot/ Daily Press
04.2022 - Current
Administrative Assistant to Circulation Director
The Virginian-Pilot
02.2016 - 04.2022
Marketing Assistant
Th Virginian-Pilot
01.2015 - 02.2016
Credit Assistant
The Virginian-Pilot
03.2011 - 10.2015
Bachelor of Science - Business
Virginia Union University
Bachelor of Science - Business Administration
Strayer University
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