Summary
Overview
Work History
Education
Skills
Timeline
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Sharron Cooper

Joliet,IL

Summary

Seeking a position where the past, present, and future skills can benefit the company and I. Hardworking, Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Operations Technician II

Ryder Integrated Logistics
10.2022 - Current
  • Improved team output by improving processes to eliminate operational bottlenecks.
  • Maintained automated processing between systems, identified missing data and manually processed incomplete transactions.
  • Documented correspondence with associated details and assigned follow-up work to staff members.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Shipping/Receiving Coordinator

APL Logistics
12.2019 - 09.2022
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Supported shipment of goods produced and received goods and supplies for direct use or application towards production or storage of goods designated for consumer marketing.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Production Lead/Receiving Team Lead

Saddle Creek Logistics
11.2014 - 12.2019
  • Supported employees by accurately tracking time and proactively resolving any conflicts.
  • Trained workers in proper operation, calibration and maintenance of production line equipment.
  • Handled production line documentation for waste, downtime and output.
  • Monitored employee activities to verify consistent use of good manufacturing principles.
  • Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.

Education

Bachelor of Science - Business Administration And Management

Robert Morris College
Chicago, IL
06.2005

Skills

  • Materials Movement
  • Electronic Filing System
  • Operation Monitoring
  • Operational Improvements
  • Supply Chains
  • Performance Troubleshooting
  • Strategic Planning
  • Data Collection
  • Communication
  • Active Listening

Timeline

Operations Technician II

Ryder Integrated Logistics
10.2022 - Current

Shipping/Receiving Coordinator

APL Logistics
12.2019 - 09.2022

Production Lead/Receiving Team Lead

Saddle Creek Logistics
11.2014 - 12.2019

Bachelor of Science - Business Administration And Management

Robert Morris College

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Sharron Cooper