Summary
Overview
Work History
Education
Skills
Timeline
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SHARRON DURHAM

Dallas,TX

Summary

Detail-oriented and empathetic4 year patient care technician with hands-on and classroom experience delivering personalized care to diverse patient populations. Skilled in performing clinical tasks, including vital signs monitoring and specimen collection, while ensuring strict adherence to protocols. Proven ability to create a safe and supportive patient care environment.

Healthcare professional prepared for critical role of supporting renal patients.

Overview

5
5
years of professional experience

Work History

Dialysis Tech

Davita
12.2023 - Current
  • Maintaining a sterile work environment
  • Ensuring dialysis machines work properly before treatment begins
  • Observing patients during treatment to monitor for signs of medical emergencies
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.

Warehouse Material Handler

Amazon
10.2024 - 01.2025
  • Located materials and supplies by pulling and verifying items on production orders.
  • Sorted materials for scanning to meet production goals.
  • Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
  • Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
  • Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.

Pct

UT Southwestern
01.2022 - 12.2023
  • Patient Care, Patient Monitoring, Patient Safety, Documentation, Medical Support, GERD UNIT
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.

Insurance Agent

Kaiser Healthcare
01.2020 - 01.2022
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Education

Highschool Diploma -

Wilmer Hutchins
05.2017

Skills

  • Hemodialysis procedures
  • Infection control standards
  • Patient education
  • Patient care

Timeline

Warehouse Material Handler

Amazon
10.2024 - 01.2025

Dialysis Tech

Davita
12.2023 - Current

Pct

UT Southwestern
01.2022 - 12.2023

Insurance Agent

Kaiser Healthcare
01.2020 - 01.2022

Highschool Diploma -

Wilmer Hutchins

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