Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharron Jackson

Louisa,VA

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

15
15
years of professional experience

Work History

Assistant Cook

Dogwood Village
04.2014 - 08.2014
  • Provided assistance to cooks whenever needed in order to maintain efficient workflow throughout the kitchen area
  • Demonstrated strong organizational skills in managing multiple orders simultaneously
  • Portioned and wrapped food or directly placed food on plates for service to patrons
  • Followed standardized recipes to prepare dishes accurately and consistently
  • Substituted for or assisted other cooks during emergencies or rush periods
  • Assisted head chef in preparing meals, including chopping vegetables and other ingredients
  • Prepared and served meals to residents in a timely manner
  • Washed and sanitized hands throughout shift, promoting food safety and health requirements
  • Prepare and cook food items to ensure the highest quality of service and experience for customers
  • Maintained temperatures of food products to reduce illness or waste
  • Demonstrated ability to work quickly and accurately in high-pressure environments
  • Help keep the kitchen running effectively

Cook

Arbys
02.2014 - 08.2014
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Online Personal Shopper

Walmart
05.2020 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Supervisor

Sentra Martha Jefferson
12.2014 - Current
  • Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
  • Monitored workflow processes to ensure accuracy and timeliness of deliverables
  • Ensured that safety protocols were followed at all times by all staff members
  • Jumping in and assisting where help is needed
  • Provided technical support to team members in order to assist them in completing tasks more efficiently
  • Coordinated employee schedules according to availability and approved shift changes
  • Placing orders to ensure that the staff has the products that are needed for their shifts
  • Identified operational process inefficiencies to recommend necessary improvements
  • Implemented revenue strategies through statistical analysis
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
  • Led and directed team members on effective methods, operations and procedures
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Overseeing operation make sure it is was ran effectively and efficiently
  • Obtains the responsibility of placing the food orders as well as scheduling employees.

Assistant Manager

Burger King
12.2013 - 11.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Crew Trainer

Hardees
11.2013 - 07.2014
  • Provided support services such as one-on-one tutoring or technical assistance if required by any trainee during the course duration
  • Analyzed course materials and trainee information, preparing for training delivery
  • Administered evaluation and testing techniques to assess trainee performance
  • Developed and implemented effective training strategies for new crew members to ensure successful onboarding
  • Monitored and evaluated training activities and program effectiveness
  • Implemented best practices in communication techniques within the organization
  • Adapted teaching styles according to individual needs while maintaining a consistent level of quality instruction

Cashier, Cook, Biscuit Maker

Hardees
04.2010 - 05.2013
  • Conducted quality, timely performance feedback and performance appraisals
  • Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards
  • Coached and mentored new employees on company policies and procedures
  • Utilized problem solving skills to effectively handle difficult situations
  • Followed all safety protocols while handling money
  • Resolved and de-escalated issues to address customer concerns
  • Provided efficient and courteous service to customers
  • Resolved customer complaints professionally in accordance with company policy
  • Provided product information and resolved concerns to assist customers
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Helped customers locate merchandise and answered questions about products
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided customers with product information and responded to inquiries courteously and promptly
  • Processed customer orders and ensured the accuracy of their purchases

Education

Completed Coursework Towards Certification - Culinary Arts

Asworth University
Georgia
04.2013

Skills

  • Scheduling
  • Ordering
  • Supervising Employees
  • Shift Coverage
  • Processes and Procedures
  • Overseeing Operation
  • Cooking
  • Catering

Timeline

Online Personal Shopper

Walmart
05.2020 - Current

Supervisor

Sentra Martha Jefferson
12.2014 - Current

Assistant Cook

Dogwood Village
04.2014 - 08.2014

Cook

Arbys
02.2014 - 08.2014

Assistant Manager

Burger King
12.2013 - 11.2014

Crew Trainer

Hardees
11.2013 - 07.2014

Cashier, Cook, Biscuit Maker

Hardees
04.2010 - 05.2013

Completed Coursework Towards Certification - Culinary Arts

Asworth University

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Sharron Jackson