Detail-oriented professional with over 10 years in medical records management. Skilled in document management, decision-making, and training staff. Maintained 98% accuracy in patient registration and insurance verification.
Work History
Medical Records/Medical Ins. Auth. Coordinator
11 Years 1 Month
San Luis Podiatry Group | 05.2015 - 06.2026
Copied medical records/subpoena requests for patients, medical facilities, attorneys, courts.
Submitted accurate prior authorization requests for CenCal Health, Care to Care, Tri-Care, Tri-West, Physician Choice Medical Group, and Coastal Community Physicians Network. Monitored status of pending requests. Recorded all insurance communication, referral numbers and decisions in patient EMR (eCW).
Facilitated communication between medical staff and patients, ensuring clarity of information.
Trained new staff on administrative processes and software systems for seamless integration.
Medical Records Coordinator/CNA Supervisor at Citrus Health & Rehabilitation CenterMedical Records Coordinator/CNA Supervisor at Citrus Health & Rehabilitation Center