Shar’ron Mathis
Philadelphia,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing my interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Security Officer
Allied Barton Security
06.2012 - 01.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns in company vehicle, on bike, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identity.
- Wrote detailed reports on property, damages, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Bus Monitor
Kipp Philadelphia Elementary Academy
01.2012 - 01.2015
- Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
- Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
Household Coordinator
Elwyn
08.2023 - Current
- Supports elderly residents with medication management, scheduling doctor appointments, and arranging transportation as needed.
- Increased family satisfaction with meal planning, grocery shopping, and meal preparation tailored to dietary needs and preferences.
- Established a clean and orderly living space by maintaining regular housekeeping tasks and organizing clutter.
Package Handler
UPS
11.2018 - 02.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Assistant Manager Trainee
Hertz Car Rental
07.2021 - 01.2023
- Provided excellent customer service through active listening, problem-solving, and effective communication skills.
- Boosted team productivity by implementing efficient work processes and providing constructive feedback.
- Supported store manager in monitoring store performance, identifying areas for improvement and implementing necessary changes.
1:1 Behavioral Health Professional
ACS Consultants
11.2024 - Current
- Assisting with the development and implementation of treatment plans
- Monitoring clients behaviors and reactions inside classrooms and during recess time
- Assisting clients with daily activities and ensuring their safety
- Recording clients progress and reporting to vice principal
- Providing emotional support and guidance to clients
- Maintained accurate documentation of client interactions, assessment results, treatment plans, progress notes daily
Assistant Store Manager
Spirit Halloween LLC
09.2018 - 11.2018
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Provided support to store manager daily.
Teacher
Miracle Moments Early Learning Center
11.2016 - 04.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Identified struggling students early on and provided additional support through tutoring sessions.
Education
Early Childhood Education
Community College of Philadelphia
Philadelphia, PABusiness Management
Grand Canyon University
Phoenix, AZ12.2026
Diploma - General
West Philadelphia High School
Philadelphia, PA06.2001
Skills
- Childcare Experience
- Elderly Care
- Conflict resolution
- Time management
- Organizational skills
- CPR certification
- Customer Service
- Resident Support
Timeline
1:1 Behavioral Health Professional
ACS Consultants
11.2024 - Current
Household Coordinator
Elwyn
08.2023 - Current
Assistant Manager Trainee
Hertz Car Rental
07.2021 - 01.2023
Package Handler
UPS
11.2018 - 02.2023
Assistant Store Manager
Spirit Halloween LLC
09.2018 - 11.2018
Teacher
Miracle Moments Early Learning Center
11.2016 - 04.2017
Security Officer
Allied Barton Security
06.2012 - 01.2015
Bus Monitor
Kipp Philadelphia Elementary Academy
01.2012 - 01.2015
Early Childhood Education
Community College of Philadelphia
Business Management
Grand Canyon University
Diploma - General
West Philadelphia High School
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