Sharron Meachem
Corona,NY
Summary
Provided customer service for business leadership and teams as a Software QA Analyst and ensuring their requirements and tasks are met. Collaborated and produced documentation using Microsoft Suite products from team discussions producing strategy/scenarios to address system operation/ based on requirements. Completed daily assignments as a team member in manually testing software applications for functional/integrated/adhoc/system and regression locally and offshore. Determined/logged and triaged defects found during daily workload process. Successfully accomplished daily tasks within the delivery time constraints. Competent Process Analyst offering many years of experience coordinating and securing data roles. Analytical and logical mindset with skill in developing actionable solutions to meet business needs. Promoting exemplary talents in documentation and reporting.
Overview
17
17
years of professional experience
Work History
Quality Process Analyst
Altera Healthcare
04.2015 - 11.2023
- Coordinated several project team members daily, directing on all activities and objectives are met
- Ensuring security and protection of patient health information is secure and not compromised of non authorized access
- Participate in all phases of testing life cycle; complete understanding of Software Development Life Cycle
- Review documentation and user manuals to obtain functional and technical knowledge of application are presented properly
- Organized ambiguity reviews with business users/analysts and systems analysts to understand requirements
- Identified functional/technical requirements and incorporated into test cases
- Authored, maintained and controlled executing test cases in accordance with functionality, stability, performance and compatibility with legacy or external systems
- Provide and monitor testing schedule to project members using reports and matrix
- Proactively understand changes to project scope and make relevant changes to test cases and scenarios
- Confirmed and acquired sign-off from business and team members that testing is well defined, planned and executed
- Detected and document defects using web-based tools and assist with classification, tracking, retesting and resolution
- Solidified any potential issues have been remediated before the product goes live
- Developed and maintained traceability matrix for requirements tracking presenting daily to leadership and team
- Provided updates and reports to internal and external teams on a daily basis
- Delivered test execution /summary reports displaying project progress
- Supported user training and User Acceptance Testing (UAT) for validity of customer software application
- Provide production application support for business team during go live
- Effectively sought out process to lessen length of project timeline and provided delivery ahead of schedule.
Lead Software Quality Assurance Test Analyst
PricewaterhouseCoopers (Contract)
06.2011 - 06.2014
- Assisted in implementation of Agile testing methodology process by creating quick test guides and manuals
- Observed stability and accuracy of application upon conclusion of deployment in test/production environments
- Ensuring security and protection of patient health information is secure and not compromised of non authorized access
- Assisted in development of department Quality Assurance process for Agile Life cycle
- Estimated test case creation/execution for life cycle of project
- Detected/track/retest defects using Visual Studio Team Foundation Server
- Provided input and decision making during daily Scrum/Stand-up, Product Backlog, User Story Grooming, Release/Sprint/Iteration Planning and Retrospective meetings
- Utilized SQL Server Management application for basic query writing and results
- Documented/executed and managed test scripts to validate required functionality of application via Microsoft Test Manager
- Collaborated with management/business/development teams on future software improvements and enhancements.
Senior Software Quality Assurance Analyst
PricewaterhouseCoopers (PwC)
06.2011 - 08.2012
- Collaborated with cross-functional teams to ensure seamless integration and high product performance.
- Identified critical bugs for resolution, reducing potential risks to endusers.
- Developed comprehensive test plans and cases, resulting in accurate identification of software defects.
- Reduced project delays by effectively communicating progress reports to stakeholders on a regular basis.
- Increased efficiency of software releases through implementation of effective change management processes.
- Minimized business disruptions due to software failures using proactive risk assessment techniques.
- Supported customer success teams by addressing escalated technical issues promptly and professionally.
- Streamlined testing processes by implementing efficient test automation strategies.
Lead Software Quality Assurance Test Analyst
Gentiva Home Health Care
10.2008 - 10.2010
- Installed and tested medical software on PDA handheld device
- Ensuring security and protection of patient health information is secure and not compromised of non authorized access
- Attended triage meetings for high-ranking defects using Bugzilla repository
- Utilized Toad application for basic query writing and results
- Developed and coordinated test environment with data that simulates production
- Employed strong leadership skills to train teams to assist with user acceptance testing for web/mainframe-based applications
- Supported UAT/Production verification and validation.
Senior Software Quality Assurance Analyst
Gentiva Home Health Care
12.2006 - 10.2008
- Conducive testing on home grown mainframe application Designed and developed test data in a web/mainframe test environment that simulates production.
- Developed comprehensive test plans and cases, resulting in accurate identification of software defects.
- Reduced project delays by effectively communicating progress reports to stakeholders on a regular basis.
- Increased efficiency of software releases through implementation of effective change management processes.
- Developed training materials for new team members streamlining their onboarding process.
- Identified critical bugs for resolution, reducing potential risks to end users.
- Collaborated with cross-functional teams to ensure seamless integration and high product performance.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Incorporated delivery requirements into planning of testing schedules.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Education
NY State License - Security Guard
Tribune Security Guard Training
Queens, NY08.2024
Skills
- Outlook
- Microsoft Suite
- Internet Explorer
- Mozilla Fire Fox
- Chrome
- Proficient in understanding written and verbal communications from leadership
- Influential leadership ability to join forces with management/business and development team members in implementing quality-control process
- Security Protocols
- Security procedures knowledge
- Keen observer
- Access Control
- Strong communication, documentation and organizational skills
Timeline
Quality Process Analyst
Altera Healthcare
04.2015 - 11.2023
Lead Software Quality Assurance Test Analyst
PricewaterhouseCoopers (Contract)
06.2011 - 06.2014
Senior Software Quality Assurance Analyst
PricewaterhouseCoopers (PwC)
06.2011 - 08.2012
Lead Software Quality Assurance Test Analyst
Gentiva Home Health Care
10.2008 - 10.2010
Senior Software Quality Assurance Analyst
Gentiva Home Health Care
12.2006 - 10.2008
NY State License - Security Guard
Tribune Security Guard Training
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