Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Lean Six Sigma Green Belt
Languages
Work Availability
Timeline
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Sharron White

Sharron White

Riverdale,GA

Summary

Seeking a role with Quality Control 29 years of experience in IT and education sectors. Expert in manual testing, regression analysis, and bug tracking using SAP and JIRA. Skilled in team leadership, technical issue resolution, and process optimization.

Professional IT Support Engineer with robust background in providing technical assistance and resolving hardware and software issues. Skilled in network troubleshooting, system maintenance, and customer service, ensuring seamless IT operations. Strong focus on teamwork and adaptability, consistently meeting and exceeding performance targets. Reliable and flexible, aligning with evolving organizational needs and priorities.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Quality Control

Newest
06.2024 - Current
  • Spearheaded comprehensive quality control protocols, ensuring adherence to industry standards and enhancing product integrity for client satisfaction and regulatory compliance.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
  • Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
  • Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
  • Implemented process improvements for increased efficiency and reduced waste in quality control procedures.

Transportation Technician

Amazon
Atlanta, GA
11.2021 - 04.2024
  • Install Automatic License Plate Recognition (ALPR) systems, including setup and configuration for operational efficiency.
  • Execute cable and fiber optic installations to facilitate external building connections, ensuring robust network infrastructure.
  • Collaborate with vendors and contractors to resolve technical issues, maintaining system functionality across various sites.
  • Streamlined communication between team members, facilitating smooth project progression from conception to completion.
  • Enhanced pedestrian safety by conducting workability audits and recommending improvements based on observations and best practices in yard.
  • Promoted efficient traffic flow through careful analysis of signal timings and intersection geometries.
  • Collaborated closely with cross-functional teams to address complex challenges within transportation projects effectively.

Quality Analyst Document Specialist

Yulista
Madison, AL
11.2018 - 07.2021
  • Conducted regular training sessions on Digital Media System and MS Office applications to enhance team proficiency and productivity.
  • Evaluated financial performance, ensuring effective management of Finance & Accounting operations and process optimization.
  • Maintained and improved the company's quality system, conducting performance reviews to identify and implement quality enhancements.
  • Liaised with government quality professionals to maintain high-quality standards and fostered strong customer relationships through effective communication and service improvements.
  • Analyzed quality and performance data to support operational decision-making.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

IT Instructor

Share-On, LLC
03.2012 - 09.2021
  • Devised and implemented study strategies to enhance student performance on standardized tests, including the ACT, SAT, PSAT, GED, and GMAT.
  • Designed and delivered SAT curriculum lesson plans, tailoring instruction to individual student needs across English, Math, History, and Science.
  • Conducted ACT seminars and provided personalized guidance on college application essay composition, improving student representation in applications.
  • Analyzed academic objectives to formulate action plans for students and educators, optimizing educational outcomes.
  • Facilitated the integration of MS Office 2013 technology into learning plans and contributed to Microsoft Office Training at the Marshall Space Flight Center.
  • Collaborated with fellow instructors to develop innovative teaching methods, resulting in improved student engagement and comprehension.
  • Developed comprehensive lesson plans that incorporated various learning styles, fostering an inclusive classroom environment for all students.

IT Desk Support/Team Lead

Chrysler/Siemens VDO
02.2005 - 04.2011
  • Managed IT desk support operations, ensuring the repair and maintenance of auto radios within the QA lab.
  • Administered internal tools, leveraging Perl and Java to maintain site structure, news feeds, and multimedia content.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Collaborated with external partners to facilitate the integration and distribution of sports data across various online platforms.
  • Maintained office PCs, networks and mobile devices.
  • Oversaw website development, incorporating CSS, HTML, JavaScript, and PHP to enhance user experience, including the implementation of online payment gateways and form processing.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and laptops, desktop.
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.

Math Instructor

Huntsville City Schools
Huntsville, AL
08.1995 - 05.2005
  • Led a transition initiative focused on enhancing student physical fitness and academic achievement.
  • Chaired a committee for an anti-bullying and anti-gang initiative, supporting students' transition from middle to high school.
  • Delivered professional development for educators on literacy, incorporating classroom observations and tailored feedback to improve instructional practices.
  • Designed and executed technology-integrated lesson plans aligned with Standards of Learning to foster a challenging and engaging learning environment.
  • Taught students how to set up and solve math problems.
  • Prepared high-quality lessons to teach students step-by-step problem-solving methods for math course.

Education

Bachelor of Science - History

Alabama A&M University
Huntsville, AL
05.1995

Associate of Applied Science - Information Technology Computer Network Systems

ITT-Technical Institute
Madison AL
09.2012

High School Diploma -

J. O. Johnson High
Huntsville, AL
06.1991

Skills

  • Project coordination
  • Quality assurance
  • Equipment maintenance expertise
  • Planning & Development
  • Technical documentation
  • Quality control reporting
  • Quality verification processes
  • Risk assessment proficiency
  • IT problem-solving expertise
  • Software implementation
  • Troubleshooting and Diagnostics
  • SAP project system configuration
  • SAP data management
  • Customizing SAP modules
  • Expertise in SAP transport solutions
  • Experience with SAP systems integration

Accomplishments

  • Achieved installing new ALPR remote gate system BHM1 effectively helping with the truck yard
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing with LiDAR system
  • Supervised team of 150 staff members.

Certification

  • Acquisition Management-Level III None
  • Information Technology-Level III None
  • IBM Certified Specialist for AIX Systems Support None
  • Systems Acquisition Management None
  • Information Software Technology Simplified Acquisition Procedures None
  • Acquisition Logistics None
  • Certified Life Coach None

Lean Six Sigma Green Belt

Reducing mold buildup in beer tubs

Identify the problem where the beer tubs coming back for rework on the Delta Flights. 

Each cart that come back from flight that was not use the company will rework the carts though the system. 

Take all the beer tubs out wash them thoroughly along with the soda and juice draws. 

Afterward take each tub and draws sent them though the dishwasher area.

 Before place each beer tub back on the shelves use air hose to clean the residue off the shelves so once the tub roll down into the next location the black residue will not be falling down into the tub and the QC department isn't worry if its mold or just residue from  the wheels  on the track.

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Quality Control

Newest
06.2024 - Current

Transportation Technician

Amazon
11.2021 - 04.2024

Quality Analyst Document Specialist

Yulista
11.2018 - 07.2021

IT Instructor

Share-On, LLC
03.2012 - 09.2021

IT Desk Support/Team Lead

Chrysler/Siemens VDO
02.2005 - 04.2011

Math Instructor

Huntsville City Schools
08.1995 - 05.2005

High School Diploma -

J. O. Johnson High

Bachelor of Science - History

Alabama A&M University

Associate of Applied Science - Information Technology Computer Network Systems

ITT-Technical Institute