Sharunda Cook
Tyler,TX
Summary
Dynamic Project Manager with a proven track record at Optimum Communications, excelling in project planning and team collaboration. Enhanced sales revenue through strategic relationship building and effective communication. Skilled in project scheduling and technical support, consistently delivering high-quality results while maintaining workplace safety and meeting deadlines.
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
24
24
years of professional experience
Work History
Project Manager
Optimum Communications
01.2005 - 08.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Tax Accessor Clerk
Smith County Tax Acessor Office
09.2000 - 01.2005
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Education
Bachelor of Administration - Business Administration And Management
LeTourneau University
Longview, TX12-2013
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Schedule management
Timeline
Project Manager
Optimum Communications
01.2005 - 08.2024
Tax Accessor Clerk
Smith County Tax Acessor Office
09.2000 - 01.2005
Bachelor of Administration - Business Administration And Management
LeTourneau University
Similar Profiles
Laura RichardsonLaura Richardson
Field Service Coordinator at Optimum CommunicationsField Service Coordinator at Optimum Communications
Robert WashingtonRobert Washington
New Home Executive at Optimum/Altice/Suddenlink CommunicationsNew Home Executive at Optimum/Altice/Suddenlink Communications
Sarah NewellSarah Newell
LOGISTICS SPECIALIST at OPTIMUM (SUDDENLINK) COMMUNICATIONSLOGISTICS SPECIALIST at OPTIMUM (SUDDENLINK) COMMUNICATIONS
Zachary ReedZachary Reed
Customer Service Specialist - Outreach at HealthMark GroupCustomer Service Specialist - Outreach at HealthMark Group
Chelsia BellChelsia Bell
Staff Scheduler at Christus Trinity Mother Frances HospitalStaff Scheduler at Christus Trinity Mother Frances Hospital