Hi, I’m
Sharvari Gowda
Sr Software Test Engineer
San Diego,CA
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Beyondsoft Consulting Inc(CLIENT: Hewlett Packard)San Diego, USA
Sr Software Test Engineer
02.2021 - Current
Job overview
- Leading onshore and offshore testing teams and effectively communicating with management, internal, and outsourced development partners regarding test status, project progress, and issue resolution
- Experienced in API testing for REST services.
- Experienced in setting up the test strategies, designing test plan and responsible for test execution
- Experienced in testing Web, IOS, Android, Windows and Mac OS applications.
- Responsible for Firmware/backend integration when testing software interactions with printers via WiFi or Cloud connectivity.
- Automated API requests and the process of checking logs in SPLUNK by using the traceId’s from API request response in order to reduce the regression testing effort for the team
- Experienced in debugging the integration defects by pulling the source code of defective component from GitHub using GitHub desktop and testing it on local environment to triage the issues.
- Responsible for communicating with development teams and other client teams about our new features or changes and helping the client teams in resolving their issues which is injected due to our project changes.
- Responsible for setting a team and providing guidance, mentoring to less- experienced staff members and constantly looking for opportunities to help the QA team be more effective and efficient.
SoftHQSan Diego, USA
Background verification Specialist
11.2019 - 01.2021
Job overview
- Worked closely with customers as a liaison, to identify and assess customers' (field, corporate service departments and candidate) needs in resolving existing or emerging problems, escalating as appropriate.
- Effectively managed large amounts of incoming calls and emails, researching and completing tasks specific to: Field and candidate questions/issues; as well as adding, removing and auditing primary vendor user access.
- Identification and presenting solutions to ensure excellent service standards and maintained high customer satisfaction within the prescribed quick response time for Background-Verifications/Drug screen/Credit/Health Screen programs
- Create and submit change requests within system on behalf of requester (field, corporate services, management, etc.) for vendor updates and enhancements (i.e..
- Create a new customer package for employment background checks.
- Verified client information by analyzing existing evidence on file.
Torry Harris Business SolutionsBangalore, Karnataka INDIA
Quality Analyst / Support Analyst
07.2014 - 11.2016
Job overview
- Maintenance of PIT (INTEGRATION TESTING) environments for end-to-end testing at production level and the other environments at Production+higher level
- End to end analysis and resolution of issues in Customer Resource Management (CRM) and middleware systems escalated from end user and focus on providing constant, consistent, and high-quality support to systems in PIT in a bid to ensure minimum downtime.
- Analyzed system requirement and business requirement documents and assigned the required systems for testing.
- Developed and maintained quality assurance procedure documentation.
- Designed integration environment architecture using Microsoft Visio to give a better idea about the way of systems interacting with each other in the integration environment.
- Performed upgrades for the system in the integration environment to the latest builds provided by build team.
- Created test data for the customers (client testing team) on CRM for their testing.
- Provided guidance and mentoring to less- experienced staff members.
Education
KVG College of Engineering, Visveswaraya Technological UniversityMangalore, IN
Bachelor of Engineering from Computer Science & Engineering
07.2009 - 05.2013
Skills
Test plan creation
undefinedAdditional Information
https://www.linkedin.com/in/sharvari-gowda-67579362/
Timeline
Sr Software Test Engineer
Beyondsoft Consulting Inc(CLIENT: Hewlett Packard)
02.2021 - Current
Background verification Specialist
SoftHQ
11.2019 - 01.2021
Quality Analyst / Support Analyst
Torry Harris Business Solutions
07.2014 - 11.2016
KVG College of Engineering, Visveswaraya Technological University
Bachelor of Engineering from Computer Science & Engineering
07.2009 - 05.2013
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