Passionate, Registered Behavior Technician with over 3 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Atlanta Autism Center
12.2023 - Current
Worked as part of collaborative team to address changing needs of children and families.
Used software's such as; CentralReach, Rethink and Catalyst to document patient information, progress notes, and treatment plans.
Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Supported client using principles of applied behavior analysis.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Developed and implemented reinforcement systems to encourage positive behaviors.
Facilitated family meetings to discuss client progress and behavior plans via video calls/conferences.
Hotel Front Desk Clerk
Woodsprings Suites
11.2020 - 12.2022
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees, and payments.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Collaborated with team members to handle guest requirements from check-in through check-out.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Monitored security cameras to maintain safety and security of guests and hotel.
Trained staff to provide excellent customer service, apply best practices and comply with procedures.
Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
Answered phone within 2 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
Remote Purchasing Professional
Prince George County Public Schools
06.2016 - 10.2020
Proved successful working within tight deadlines and a fast-paced environment.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Managed large product inventories and placed orders when product levels were running low.
Interviewed suppliers and asked for quotes to determine best possible pricing for materials purchasing.
Reviewed proposals, qualified vendors, and recommended optimal suppliers.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Maintained complete documentation and records of all purchasing activities.
Used typewriters, facsimile, and copying machines to create labels and file purchase requisition forms in alphabetical order according to vendors.
Answered multi-line phone system to respond to inquiries and order request; transfered calls to correct departments and personnel.
Education
High School Diploma -
Charles Herbert Flowers High School
Springdale, MD
06.2009
Skills
Microsoft Word (20 years),
Behavior Treatment Plans
Program Improvement
Documentation Skills
Client Relationship Development
Critical Thinking
Rapport Building
HIPAA Requirements
Behavioral Support
Medical Records Requests
Excel (10 years),
Powerpoint (10 years),
Quick Learner,
Communication,
Computer Skills,
Computer Literate,
Spreadsheets, Photoshop,
data analysis,
HTML,
Google Sheets (3 years),
insurance Data programs; CentralReach, Catalyst, Rethink (3years),
customer Service (15 years)
Certification
RBT - Registered Behavior Technician
Certified BLS & CPR/first-aid
Timeline
Registered Behavior Technician
Atlanta Autism Center
12.2023 - Current
Hotel Front Desk Clerk
Woodsprings Suites
11.2020 - 12.2022
Remote Purchasing Professional
Prince George County Public Schools
06.2016 - 10.2020
High School Diploma -
Charles Herbert Flowers High School
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