Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Sharyl Bennett

Sharyl Bennett

South Lake Tahoe,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

19
19
years of professional experience

Work History

Front Office Administrator

Mo Tax Services
02.2019 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Facilitated seamless communication between departments through effective coordination and scheduling of meetings.
  • Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
  • Contributed to positive team dynamics by collaborating effectively with colleagues on various projects.
  • Optimized appointment scheduling to maximize productivity while minimizing conflicts or double bookings.

Outside Sales Representative

Granite Transformations
03.2007 - 11.2018
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.

Server

Murillo's Mexican Restaurant
03.2005 - 07.2010
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

Del Campo High
Fair Oaks, CA

Skills

  • Customer Engagement
  • Problem Solving
  • Excellent Communication
  • Project Coordination
  • Customer Service
  • Multitasking Abilities

Timeline

Front Office Administrator

Mo Tax Services
02.2019 - Current

Outside Sales Representative

Granite Transformations
03.2007 - 11.2018

Server

Murillo's Mexican Restaurant
03.2005 - 07.2010

Del Campo High

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Sharyl Bennett