Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Areas Of Excellence
Timeline
Sharyl West Loeung

Sharyl West Loeung

Waco,TX

Summary

Adaptable, resourceful, and performance-driven professional with substantial experience developing and operationalizing strategies and programs that engage and empower clients to achieve their goals.

Expert in creating programs or initiatives that drive an inclusive culture in partnership with senior management. Skilled in coaching 1:1 and consulting teams through relationship building and sound data analysis. Adept at identifying strengths and growth areas around recruiting, supporting, empowering, and retaining a diverse clientele. Proven background in managing workforce objectives’ performance, offering knowledge-rich training for positive culture change, and achieving desired learning outcomes. Well-versed in establishing network of contacts with diverse groups and recognized for assessing representation, navigating ambiguity, addressing concerns, improving inclusiveness, promoting assessment, and ensuring compliance with government regulations. Demonstrated ability to thrive in remote/virtual environments; capable of influencing without authority across all levels. Articulate communicator with exceptional analytical, interpersonal, management, problem-solving, organizational, written, and leadership skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Co-Founder | Certified Facilitator

Kardia House Consulting, LLC
05.2021 - 12.2024
  • Invoked entrepreneurial thinking by contributing to community outreach and training projects, leveraging expertise in group facilitations, and ensuring that training was completed.
  • Contributes to community deliberations on difficult topics by conducting community concern gatherings, evaluating the data, and supporting stakeholders in planning the next steps
  • Developed curriculum, conducted in-person and virtual, live and recorded presentations, facilitator training and group facilitations.
  • Managed an online community that served as an e-learning platform and gathering space.
  • Automates administrative tasks such as branding, creating written content for social media, scheduling posts, updating the website and service activities, contacting clients, and preparing presentations
  • Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
  • Served as a resource for trainees post-session completion by providing follow-up support via email or phone consultations.
  • Initiated partnerships with local organizations to broaden reach and impact of community programs.
  • Developed comprehensive workshop materials to improve participant understanding and engagement.
  • Tailored facilitation styles to accommodate virtual and in-person settings, ensuring consistent engagement levels.
  • Published seven books and a seven-volume resource guide series through our all-inclusive hybrid publishing press in one year.

Speaker Success Coach

The Big Talk
08.2022 - 05.2023
  • Provides consulting and coaching services as the subject matter expert by supporting live Virtual Masterclasses and facilitating Big Talk Academy (BTA) group calls of 30 global participants through Zoom, empowering participants to overcome obstacles toward program enrollment and success.
  • Continuously impact community empowerment initiatives by supporting the brand and mission of the organization, facilitating dialogues, and encouraging cross-functional team building and collaboration.
  • Fostered an inclusive environment during presentation preparation by addressing diverse perspectives and promoting open dialogue among participants.
  • Retained high level of professionalism while navigating sensitive conversations with clients around personal challenges or setbacks.
  • Improved overall sentiment in the online community by addressing issues proactively or escalating when necessary.
  • Assisted in developing crisis communication plans for timely responses during challenging situations.
  • Devised content strategy to effectively engage and retain clients.
  • Handled client inquiries promptly, providing exceptional support while representing the brand professionally.

Senior Coordinator, Outreach & Inclusion

Baylor University – Department of Multicultural Affairs
06.2014 - 07.2022
  • Accountable for the development and implementation of the department's five-year operational plan
  • Established an oversight task force to lead EDI-centric critical response events, listening sessions, and cultural heritage months to promote meaningful change towards goals
  • Secured a $42K grant to promote health equity in McLennan County by designing and implementing programs to increase access to the COVID-19 vaccine while managing a 20-member team that utilized virtual meetings and project management software (PMS) to ensure safety of team and community, resulting in 12 unique projects.
  • Successfully redesigned the Neighbor Nights program, a weekly culturally based dinner conversation series, which increased attendance from 40 to 200 in one year.
  • Promoted interdisciplinary avenues of learning during the summer of racial reckoning by creating a podcast and online community with students and alumni.
  • Awarded the Student Life Team Collaboration Award for organizing the Public Deliberation Initiative and Civic Life Summit.
  • Awarded the Rising Star Award for outstanding achievements during the first five years of employment in the first year of eligibility.
  • Collaborated closely with executive leadership to develop strategic plans that aligned with the organization's goals and objectives.
  • Optimized resource allocation across projects by closely monitoring progress and proactively addressing potential setbacks.
  • Managed cross-functional teams for successful project execution, ensuring timely completion of tasks within budget constraints.
  • Mediated conflict through active listening and open-ended questioning, escalating major problems to the director.
  • Developed departmental and divisional guidelines and standards to minimize regulatory risks and liability across programs.
  • Facilitated workshops, developed asynchronous and live presentations, and conducted one-on-one training to educate colleagues at all levels.
  • Conducted comprehensive program evaluations, identifying opportunities for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects and teams.
  • Identified program obstacles and communicated possible impacts to team.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Met with project stakeholders on a regular basis to assess progress and make adjustments.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

College & Career Readiness Program Manager

La Vega High School
01.2010 - 12.2013
  • First appointed to the newly created program manager position responsible for the organization's career readiness.
  • Supported students with their college application process (including applications, financial aid, and scholarships) and ensured they had the necessary resources and support to succeed in their postsecondary education pursuits.
  • Presented post-graduation opportunities to high school students and encouraged interest in and readiness for college.
  • Developed insights, recommendations, and accelerated learning using research, data, and resources.

Diversity & Inclusion Consultant

Baptist General Convention of Texas
01.2003 - 01.2010
  • Promoted diversity in the workplace, addressed harassment and protected minority groups within the organization in a newly created position as Diversity and Inclusion Advisor
  • Implemented and developed creative strategies that foster the organization's diversity goals through comprehensive research, recommendations, and implementations
  • Developed content for the leadership training program and recruited speakers and attendees
  • Administered the EDI programming $20K budget to ensure the effectiveness of resource allocation and program feasibility
  • Provided multicultural leadership, group facilitation, consulting, and project management services throughout Texas
  • Founded and managed an institute with more than 100 students in the DFW and Houston metro areas
  • Involved in the delivery of community assistance programs, leadership training, and internship opportunities to students from immigrant and refugee backgrounds in high school and college

Education

Master in Divinity -

Baylor University, Waco, TX

Bachelor of Science - Communication Theory, Political Science

Dallas Baptist University, Dallas, TX

Diversity & Inclusion for HR Professionals Certificate -

University of California, Irvine, CA

Coursera

Skills

  • MS Office Suite: Word
  • MS Office Suite: Excel
  • MS Office Suite: PowerPoint
  • MS Office Suite: Outlook
  • Asana
  • Slack
  • ClickUp
  • Canva
  • Zoom
  • MS Teams
  • Google Workspace
  • Google Classroom
  • WordPress
  • Squarespace
  • Dubsado (CRM)

Certification

  • Certified Speaker, https://www.btaspeakers.com/speaker/sharyl-west-loeung/
  • Diversity & Inclusion for HR Professionals Certificate, University of California, Irvine (Coursera)

Professional Highlights

  • In addition to her administrative and communication gifts, Sharyl is also immensely creative and also a fierce ally for colleagues who may not be seen or heard within the traditional means of understanding. Sharyl watches for opportunities to lift up others, both individually and collectively. She navigates her advocacy with grace and compassion and folks want to listen to her when she shares., Sharra Hynes, Ph.D., Associate VP of Student Life, Dean of Students, Baylor University
  • Contributed to the decision-making process of choosing appropriate training methods, aligning policy in bias response, and formed the higher education equivalent of employee resource groups (ERGs).
  • Directed the introduction and growth of an interfaith program at Baylor University by attaining leadership buy-in to start the interfaith student program, a regional conference, and a civic interfaith minor.
  • Elected to serve on the Change Champions Committee to collaboratively analyze data-driven dashboard metrics on diversity.
  • Partnered with senior business stakeholders and HR leadership in developing and implementing EDI best practices and leadership training programs aimed at creating equity in student success.
  • Strategically bridged and lead partnerships across multiple divisions and colleges in support of systemic and sustainable growth of inclusionary practices and policies created to impact cultural belonging for all employees, students, and community stakeholders.

Areas Of Excellence

  • Communication Skills
  • Research & Synthesis
  • Program Management
  • Transformation, Vision & Growth Planning
  • Process Improvement
  • Employee Relations
  • Problem-Solving
  • Needs/Gap Analysis
  • Presentation & Group Facilitation
  • Training & Development
  • Public Speaking
  • Writing & Editing
  • Event Planning & Production
  • Cross-Functional Collaboration
  • Project Management
  • Diversity, Equity, and Inclusion (DEI) Initiatives
  • Escalations

Timeline

Speaker Success Coach - The Big Talk
08.2022 - 05.2023
Co-Founder | Certified Facilitator - Kardia House Consulting, LLC
05.2021 - 12.2024
Senior Coordinator, Outreach & Inclusion - Baylor University – Department of Multicultural Affairs
06.2014 - 07.2022
College & Career Readiness Program Manager - La Vega High School
01.2010 - 12.2013
Diversity & Inclusion Consultant - Baptist General Convention of Texas
01.2003 - 01.2010
Baylor University - Master in Divinity,
Dallas Baptist University - Bachelor of Science, Communication Theory, Political Science
University of California - Diversity & Inclusion for HR Professionals Certificate,
Sharyl West Loeung