Sharyn Orr-Maldonado
Director of HR
Long Beach,California
Overview
34
34
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Director of Human Resources /Consultant
Petra Risk Solutions
Orange, CA
01.2006 - Current
- Manage and provide consultative Human Resources Services to hotels, spas and resorts, nationally
- Provide best practices guidance to clients based upon local, state and federal labor laws
- Conduct HR department audits and record-keeping compliance inspections
- Review employee-based complaints, investigative matters and employment related claims
- Develop and deliver public presentations
- Conduct training in the following areas:
- Recruiting & selection
- Training & Development
- Benefits administration
- Compensation planning
- Employee policies/procedures
- Discipline & Termination
Account Manager/CSR
Bridgeport Insurance Brokers
Los Alamitos, CA
11.1997 - 01.2006
- Customer service, within large fleet division of Commercial Insurance Brokerage
- Market policy renewals, rewrites and new business
- Process policies, endorsements & audits
- Rating policies
- Claims processing & reporting
- Premium financing
- Invoicing and collections
- Prepare and deliver proposals to existing clients
Safety Manager
Three Rivers Trucking, Inc
Long Beach, CA
04.1991 - 11.1997
- Operational Safety & Management position at Import/Export transportation company in Los Angeles Harbor area
- Develop, Implement and Maintain full safety compliance program to meet State & Federal regulations
- Manage claims, losses, accidents & incidents
- Negotiate vendor contracts
- Recruiting & Selection
- Training
- Benefits Administration
- Payroll & tax preparation
- Worker’s Compensation payroll & claims reporting
Education
PHR - Human Resources
California State University Long Beach
Long Beach 10.2012 - 01.2013
Associate of Applied Business - Business
Eastern Gateway Community College
Steubenville, OH 08.2020 - 05.2023
Skills
- Strong Written and Verbal Communication Skills
- Expert
- Proficient in Applied Systems Software (TAM)
- Public Speaking experience at both local and national level
- Intermediate
- MS Office Paperport Omniform Adobe Citrix Lotus Notes Outlook ADP
Compliance Management
HR analytics
Talent Acquisition
Employee Relations
Organizational Development
Payroll Management
Retention Strategies
Workforce Planning
Diversity and Inclusion
Recruitment strategy
Employment Law Expertise
Exit Interviews
Labor Relations
Performance Management
Budget Forecasting
Compensation Structuring
Succession Planning
Training program management
HR policy development
HR software proficiency
Human Resources Management
Workforce improvements
Certification
Fire and Casualty License (California Department of Insurance)
November 1998
Certified Safety Professional (California Trucking Association)
April 1995
Professional in Human Resources (PHR - Human Resource Certification Institute)
January 2010
Certified Staffing Professional (American Staffing Association)
July 2012
Certified Human Resources Executive (American Hotel & Lodging Association)
March 2013
Affiliations
Professionals in Human Resources Association (PIHRA)
6 years membership - Active in District 7
Society for Human Resource Management (SHRM)
Local Chapter: PIHRA, District 7
8 years membership
International Association of Insurance Professionals (IAIP)
Local Chapter: Insurance Professionals of North San Diego County - 4 years membership (Past Board Vice President, President-Elect)
Los Angeles Hotel Human Resources Association (LAHHRA)
3 years membership
American Hotel & Lodging Association (AH&LA)
8 years membership, Developed curriculum and presented the following programs:
Why Your Agency Needs an Employee Incentive Program
Generation Y Hire? Managing Multiple Generations in the Workplace
How to Make Telecommuting Work in Your Agency
Compliance With the I-9 Form in Hospitality
Understanding Great Customer Service
Why Service Matters
Human Resources 101 for Hotel General Managers
Miscommunications, Misunderstandings & Other Management Disasters
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Summary
Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment. Human Resources Executive with 18 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Timeline
Associate of Applied Business - Business
Eastern Gateway Community College
08.2020 - 05.2023
PHR - Human Resources
California State University Long Beach
10.2012 - 01.2013
Director of Human Resources /Consultant
Petra Risk Solutions
01.2006 - Current
Account Manager/CSR
Bridgeport Insurance Brokers
11.1997 - 01.2006
Safety Manager
Three Rivers Trucking, Inc
04.1991 - 11.1997
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