Shashank Menon
Irving
Overview
8
8
years of professional experience
Work History
Manager / Sr. Manager – Revenue Integrity & PNR Automation
American Airlines
11.2022 - Current
- Led and mentored a cross-functional team of 10 analysts, driving high performance through coaching, structured feedback, and career development planning.
- Delivered enterprise-scale technical initiatives generating $100M+ in incremental revenue through close collaboration with commercial and operational teams.
- Led automation initiatives eliminating 30+ FTEs of manual effort, significantly improving operational efficiency within Reservations.
- Owned product vision and execution across 4 enterprise applications and 2 agile squads, aligning technical roadmaps to optimized delivery and measurable business outcomes.
Revenue Management Sr. Analyst – Revenue Integrity & Distribution
American Airlines
06.2020 - 11.2022
- Received Annual Chairman’s Award for developing a schedule change system using applied analytics, saving over $1B company-wide.
- Developed multiple revenue protection tools using Robotic Process Automation to prevent revenue loss and improve customer experience.
- Leveraged SQL, SAS, and Tableau to quantify fraud and initiative impact, enabling leadership to make data-driven and prioritized decisions.
- Collaborated with development and frontline teams to design and implement new business processes and automation.
Revenue Management Analyst – Ancillary Development
American Airlines
04.2019 - 06.2020
- Managed and optimized product strategy for ancillary offerings generating over $800M in annual revenue.
- Created the first automated and standardized reporting suite for ancillary leadership using SQL, SAS, and Tableau.
- Enhanced predictive models to forecast future ancillary revenue performance.
- Built financial models to evaluate and communicate the value of alternative business strategies.
Revenue Management Analyst – MCLA Yield Management
American Airlines
08.2017 - 04.2019
- Managed demand forecasting and optimization for markets representing approximately $500M in annual seat revenue.
- Received ACE Award for developing an SQL-based reporting solution enabling yield analysts to monitor performance in new markets.
Education
B.S.E. - Industrial & Operations Engineering
University of Michigan
Ann Arbor, MI04.2017
Skills
- Programming: Python, SQL, VBA
- Automation: RPA (Automation Anywhere – Certified Professional)
- Analytics & Reporting: SAS, Tableau
- Product & Agile: Scrum Product Owner Certified (Udemy)
ADDITIONAL
Guitar: Completed Trinity College Rock School through Grade 8 (highest level), with merit.
Timeline
Manager / Sr. Manager – Revenue Integrity & PNR Automation
American Airlines
11.2022 - Current
Revenue Management Sr. Analyst – Revenue Integrity & Distribution
American Airlines
06.2020 - 11.2022
Revenue Management Analyst – Ancillary Development
American Airlines
04.2019 - 06.2020
Revenue Management Analyst – MCLA Yield Management
American Airlines
08.2017 - 04.2019
B.S.E. - Industrial & Operations Engineering
University of Michigan