Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

SHASHAWANDA THOMAS

Shreveport,LA

Summary

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Overview

10
10
years of professional experience

Work History

OFFICE MANAGER

BROOKSHIRES GROCERY
Shreveport, LA
08.2018 - 02.2022
  • Maintained complete register coverage as part of Office Manager duties.
  • Issued and processed money orders for customer transactions.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ensured accurate counting of cashiers' drawers at closing time.

Head Start PTA BOARD PRESIDENT

HERSHEY D. WILSON
Shreveport, LA
08.2013 - 09.2018
  • Responded promptly to inquiries from other PTA Presidents regarding decisions made by the board.
  • Maintained positive relationships with external partners such as managers, parents, & board members.
  • Supported staff efforts in implementing approved programs and initiatives that advance organizational objectives.
  • Trained, and mentored new board members to ensure their successful integration into the team.
  • Coordinated communication between parents, managers & board members.
  • Engaged in fundraising activities to support Head Start mission.
  • Reviewed annual budgets prepared by staff or finance committee members before presenting them to the full board for approval.

HUMAN RESOURCES MANAGER

HELPING HANDS BEHAVIOR HEALTH
Shreveport, LA
12.2011 - 07.2013
  • Ensured compliance with federal, state and local employment laws.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Provided guidance on labor law compliance issues such as FMLA, ADA
  • Created job postings, tracked applicants and maintained applicant database.
  • Conducted background checks and reference checks of prospective employees.
  • Assisted in developing succession planning strategies for key positions within the organization.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.

Education

Bachelor of Science - Nursing

Northwestern State University of Louisiana
Natchitoches, LA

Skills

  • Contract Administration
  • File Clerk
  • Customer Service
  • Billing
  • Staff hiring
  • Policy Development
  • Data Entry
  • Supply Management

REFERENCES

  • Shernita Ashley/Supervisor Brookshires Grocery 318-200-8955
  • Frances Davis/Supervisor Hershey Wildon Head Start 318-759-9194
  • Miyoki Williams/Supervisor Helping Hands Behavior Health 318-518-9505

Timeline

OFFICE MANAGER

BROOKSHIRES GROCERY
08.2018 - 02.2022

Head Start PTA BOARD PRESIDENT

HERSHEY D. WILSON
08.2013 - 09.2018

HUMAN RESOURCES MANAGER

HELPING HANDS BEHAVIOR HEALTH
12.2011 - 07.2013

Bachelor of Science - Nursing

Northwestern State University of Louisiana

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SHASHAWANDA THOMAS