SHASHI KUMAR
United States
Summary
14.10 Years of IT Industry experience with Salesforce Configuration Management, Salesforce DevOps, Release Management.Good analytical, problem-solving- & communication skills, ability to work independently and as part of a teamExperience in automation build & deployment using CI/CD for Salesforce tools such as Jenkins, GitHub, Git Bitbucket, SVN, Copado, Autorabit, Azure etc.Experience with Administration, Configuration, Development and support of Salesforce CRM.Excellent communicative, interpersonal, intuitive, analysis, and leadership skills with the ability to work efficiently in both independent and teamwork environmentsStrong knowledge on AutoRabit, Copado(Continuous Integration), Salesforce Ant, VSTS Team Services (Continuous integration) and Salesforce VSTS pipeline, SFDX, Jenkins.Expert in deploying the code through web application servers like Apache Tomcat/JBossEnabled Salesforce Streaming API using CometD or EMP Connector.Experience in using bug tracking systems like JIRA.Ability in managing all aspects of the software configuration management processcompilation, packaging/deployment/release methodology, and application configurationExperienced in working on DevOps/Agile operations process and tools area (code review, unit test automation, Incident, and Change Management). Strong knowledge of source controller concepts like Branches, Merges, and Tags and successfully implemented best strategies for various projectsCurrently managing Salesforce DevOps CoE team to support various projects in Salesforce technology to automate using CI/CD pipelinesPerformance Monitoring using Catchpoint.
Overview
15
15
years of professional experience
Work History
DevOps Architect
IBM USA
01.2025 - 12.2025
- Salesforce Health Cloud CI/CD Pipeline Engineer, I will be responsible for designing, implementing, and maintaining robust continuous integration and- continuous delivery (CI/CD) pipelines using Copado.
- Design, build, and maintain CI/CD pipelines for Salesforce Health Cloud.
- Automate deployment processes, ensuring consistent and reliable releases.
- Implement version control strategies and best practices for Salesforce metadata and code.
- Work closely with cross-functional teams, including developers, QA engineers, and business analysts, to ensure smooth deployments.
- Communicate effectively with stakeholders regarding deployment status and potential risks.
- Ensure CI/CD pipelines adhere to industry best practices for security and compliance.
- Help developer day to day activity and created process document.
- Creating environment strategies document and monitoring all the sandbox.
- Responsible for complete release management activities, which includes Release planning/scheduling, UAT/SIT/Stage release cutovers, Go-live.
- Managing a team of five DevOps engineers.
- Organize, schedule, and execute deployments, for UAT, SIT, data migration, and Production environments.
- Manage the deployment plan, communicate the downtime to stakeholders/customers, and delivering per the schedule.
- Responsible for setting up demo applications for new clients to demonstrate our base product.
- Develop communicate to the testing team with release deliverables.
- Responsible for managing the Git repository and creating branching strategies, serving as a liaison between merge conflicts and rebasing code for each release, etc.
- Setup Azure CICD and Copado CICD from scratch.
- Sandbox management.
- Ascertain that our configuration/Release Management plan is the latest, storing checklists and information for pre-and- post-Builds and Releases, along with release notes in a repository for internal and external audit purposes.
- Client-Johnson & Johnson
DevOps Architect
IBM India Pvt. Ltd
12.2022 - 01.2025
- Responsible for complete release management activities, which includes Release planning/scheduling, UAT/SIT/Stage release cutovers, Go-live.
- Managing a team of five DevOps engineers.
- Organize, schedule, and execute deployments, for UAT, SIT, data migration, and Production environments.
- Manage the deployment plan, communicate the downtime to stakeholders/customers, and delivering per the schedule.
- Responsible for setting up demo applications for new clients to demonstrate our base product.
- Develop release strategies, ensure the artifacts, and communicate to the testing team with release deliverables.
- Responsible for managing the Git repository and creating branching strategies, serving as a liaison between merge conflicts and rebasing code for each release, etc.
- Setup Azure CICD and Copado CICD from scratch.
- Sandbox management.
- Ascertain that our Configuration/Release Management plan is the latest, storing checklists and information for pre-and post-Builds and Releases, along with release notes in a repository for internal and external audit purposes.
- Client- General Motor
DevOps Architect
Cognizant Technology Solutions
06.2021 - 12.2022
- Responsible for complete release management activities, which includes Release planning/scheduling, UAT/SIT/Stage release cutovers, Go-live plans.
- Managing a team of five DevOps engineers.
- Organize, schedule, and execute deployments, for UAT, SIT, data migration, and Production environments.
- Manage the deployment plan, communicate the downtime to stakeholders/customers, and delivering per the schedule.
- Responsible for setting up demo applications for new clients to demonstrate our base product.
- Develop release strategies, ensure the artifacts, and communicate to the testing team with release deliverables.
- Responsible for managing the Git repository and creating branching strategies.
Tech Lead
Verizon Data Services Pvt. Ltd.
07.2019 - 06.2021
- Implemented a Performance Monitoring using Salesforce Streaming API.
- Implemented CI Job for LWC using SFDX with Jenkins.
- Creating and Publishing the release schedules to wider audience on a weekly basis.
- Responsible for planning, scheduling, and controlling the movement of release through to test and live environments.
- Responsible for Knowledge Transfer and providing everyone in our team with a comprehensive understanding of multiple technologies and platforms.
- Organizing and scheduling the software release activities and covering the CRS and bugs slated for each release.
- Customizing records types, tabs, list views, column fields, page layouts, forms.
- Periodic backups and restores are done regularly to protect the Build and Deploy environments.
Salesforce Admin / Developer
Cognizant Technologies solutions Pvt Limited
06.2016 - 07.2019
- Working closely with Copado and also assessment of AutoRabit, Flosum to be implemented for salesforce release and change deployment.
- Owner for all code and configuration changes going to production for Salesforce.
- Responsible for the daily build and deployment environments on both the development and test environments.
- Implemented Batch Apex for mass update of records.
- Involved in Building Custom Objects, Tabs and Components.
- Customizing records types, tabs, list views, column fields, page layouts, forms.
- Creating Visual force Pages, Apex Classes.
Senior Process Executive - Operations
Tagit India Pvt. Ltd
05.2011 - 06.2016
- Configured and maintained Linux and Windows build servers.
- Managed Jenkins, Svn repository.
- Admin module is providing the facility to generate the report based on the Transaction.
- Uploading the file for promotion and ATM/Branch Locator.
- Management, Reset Password for the Client.
- Involved in the development Proto design and user interfaces using JSP.
- Preparing Unit Test cases, Code Review Checklist.
- Salesforce Sandbox management.
- Salesforce User creation in Production.
- Involved in Admin task for Creating Object, Validation rule creation.
- Customizing recordstypes, tabs, list views, column fields, page layouts, forms.
Education
Bachelor of Technology - Computer Science
Indian Institute of Technology
Delhi, IndiaMaster of Business Administration - Business Administration
Harvard Business School
Cambridge, MA, USATimeline
DevOps Architect
IBM USA
01.2025 - 12.2025
DevOps Architect
IBM India Pvt. Ltd
12.2022 - 01.2025
DevOps Architect
Cognizant Technology Solutions
06.2021 - 12.2022
Tech Lead
Verizon Data Services Pvt. Ltd.
07.2019 - 06.2021
Salesforce Admin / Developer
Cognizant Technologies solutions Pvt Limited
06.2016 - 07.2019
Senior Process Executive - Operations
Tagit India Pvt. Ltd
05.2011 - 06.2016
Bachelor of Technology - Computer Science
Indian Institute of Technology
Master of Business Administration - Business Administration
Harvard Business School