Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Shashi Sahu

Chicago,United States

Summary

Dynamic Scrum Master and Agile Project Manager with over 16 years of experience, including 6 years dedicated to leading high-quality software product delivery. Expertise in driving end-to-end continuous improvement and fostering cross-functional collaboration to ensure product quality throughout the software development lifecycle. Proven track record as a coach and facilitator, adept at solving complex analytical problems, enhancing communication, and building high-performing teams using tools such as JIRA and Confluence. Extensive experience across diverse domains including Telecom, Automotive, Insurance, and Retail, successfully guiding multiple teams in adopting an Agile mindset to boost productivity, improve estimations, prioritize effectively, and implement robust testing strategies.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Agile Scrum Master

Bank of America
10.2024 - Current

Agile delivery professional facilitating end-to-end product delivery across 4 cross-functional teams (Scrum), ensuring high-quality increments that meet stakeholder and business requirements.

Lead and coordinates multiple teams simultaneously, enabling collaboration, alignment, and dependency management across streams.

Facilitated all Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives, and Demos.

Partnered closely with Product Owners on backlog prioritization, story refinement, capacity planning, and release readiness.
Used Jira to track sprint progress, manage team capacity, monitor velocity, and produce actionable reports (burn-up, burn-down, sprint metrics).

Coached teams on Agile principles, effective communication, and continuous improvement, driving higher engagement and performance.

Supported teams in adopting engineering best practices including CI/CD, TDD, ATDD, automated testing, pairing.

Contributed to Agile Center of Excellence initiatives, promoting consistent agile practices across the organization.

Regularly communicated delivery status, risks, and metrics to stakeholders and leadership, enabling data-driven decisions

Sr. SCRUM MASTER

Farmers Insurance
03.2022 - 09.2024
  • Coached, Helped and Guided cross-functional team of 10 Dev+QA professionals for development of new product involving all aspect of the project from requirement to deployment phase.
  • Collaborated closely with multiple cross-functional teams – product managers, product owners, developers, and stakeholders to help and coach them on product requirement gathering, making a cross functional team from starting, and advocate for agile process & quality improvement in each phase of SDLC, with alignment with ART PI objectives.
  • Acted as a servant-leader, focusing on making team empowered to handle impediments and driving changes to removing impediments with RCA techniques like 5-Why, fostering self-organization, and promoting continuous process improvement.
  • Facilitated daily scrum meetings, sprint planning, sprint demo and sprint retrospectives, enhancing team communication, coordination and continuous improvement.
  • Introduced agile principles into teams WOW, teams working agreement, incorporating Scrum and Kanban(team & program), XP practices such as Pair Programing to improve project visibility, identify issues in flow, optimize delivery speed, and increase quality.
  • Spearheaded the integration of Agile principles with a focus on system thinking into every process and WOW, improving responsiveness to changing requirements and reducing time-to-market.
  • Introduced and coached team on CI-CD, automated testing tools, decreasing manual testing efforts by 30% and increasing test coverage also results in quality improvement and defect reduction.
  • Assisted RTE & collaborated with PO-PM for PI planning preparation focusing on creating transparency and best practices for program backlog refinement and linking vision-strategy.
  • Coached PO for MVP identification, US mapping and US writing using INVEST criteria.
  • Delivered multiple trainings and workshops for various teams to inculcate Agile Mindset, educate teams and leaders the importance of Agile WOW, and help them to set correct leading-lagging indicators and used JIRA, Rally & Mural teams to track performance.
  • Coached and worked with teams to improve their agile maturity.
  • Client: Farmers Insurance

Scrum Master

Kelly Services
06.2021 - 03.2022
  • Develop big data pipelines in hybrid cloud (AWS & Azure) with automation Work with business & functional leads to understand the existing legacy application & ensured to get replicated in hybrid platform.
  • Performed the sprint planning with capacity & velocity planning and Product backlog. Associated with Project managers & business to prioritize the backlog and minimize the new needs during sprint
  • Coordinated with the technical team to forecast impediments & deliverables as per project sponsors priorities.
  • This Council/COE also served, as an enterprise PMO for agile programs and projects, across global Chevron for Agile, DevOps, Scrum, KANBAN, Extreme Programming, FDD, ATDD and TDD Practitioners
  • Suggest & Involved in Hive query optimization techniques, Hadoop (Cloudera) Cluster setup in AWS, Automated the entire CI/CD using Git and Jenkins
  • Hosted the project that includes data cleansing, validation and loading scripts for Oracle data and 3rdarty data sources using API callOrganized the agile ceremonies using the tools like Jira and ADO (Azure Devops Dashboard)
  • Client: Caterpillar

Tech Lead/Scrum Master

Wipro
08.2017 - 04.2020
  • Collaborated with stakeholders to refine & expand the implementation service model
  • Designed and implemented processes to enhance productivity, quality, and client satisfaction
  • Ensured comprehensive documentation of risks, assumptions, issues, and decisions related to process integration Developed Business Requirement Documents (BRD) and Functional Requirement
  • Documents (FRD) using UML and MS Vision
  • Facilitated Daily Standup, Sprint Retrospective, and Sprint Review Meetings, documenting meeting minutes
  • Implemented Agile Scrum methodology to lead cross-functional teams in the successful delivery of multiple software development projects.
  • Collaborated with product owners and stakeholders to prioritize and refine product backlogs, resulting in on-time delivery of high-quality products that met customer requirements.
  • Client: General Motor, Honda

SOFTWARE ENGINEER

Wipro
08.2010 - 08.2017
  • Manage and execute multiple projects using onsite and offshore model.
  • Understand Application Architecture thoroughly and come up with test strategy document.
  • Identifying the test scenarios for Functional testing/Regression testing.
  • Involved in Automation Test Framework enhancement.
  • Creation and Execution of test scripts using Eclipse IDE using Python language.
  • Understand project milestones and create testing schedule which fits as per the needs.
  • Creating Test Plan, Strategy document and Reviewing Test Artifacts.
  • Raising the defects by using JIRA tool
  • Client: Fujitsu, Nokia

TEST AUTOMATION ENGINEER

Indian Telephone Industry
08.2007 - 08.2010
  • Worked Analysis, Programming and Debugging for Ethernet port.
  • Involved in writing test cases from use cases.
  • Uploading of test cases in Web site.
  • Written the automation script in TCL/TK in Solaris

Education

Bachelor of Science - Electronics & Telecommunication

Ravishankar Shukla University
01.2006

Skills

  • Scrum/Kanban/SAFe Implementation
  • Bringing Agility/Transformation
  • Coaching, Mentoring & Training
  • Facilitation, Servant leadership
  • Agile Project management
  • Product & Sprint Planning
  • MVP & MMF
  • User Stories, BDD/TDD
  • Estimation & Prioritization
  • Stakeholder Management
  • Agile Risk Management
  • Process Improvement (Project & Program Level)
  • Coaching for XP & Engineering Practices
  • Analytical & Problem-Solving
  • Online collaboration tools - Atlassian Jira, confluence and Miro
  • Metrics and Data Analysis
  • Technical skills (SQL, Testing, Data Migration, front end/Backend)
  • Coaching for Transparency, Inspection & Adaption
  • Dashboards in JIRA/Confluence/ Azure DevOPS
  • Release management
  • Jenkins, GIT

Accomplishments

  • 70% increase in velocity for 3 teams by having me as a scrum master
  • Successful transformation of 4 teams from waterfall WOW to Agile
  • Reduced delivery time up to 50% led to successful reduction of product cost.
  • Reduced defect count by 70%.
  • Increased team collaboration for a multi-cultural team
  • Increased commitment reliability
  • Optimized all sprint events.
  • Driven dozens of improvement initiatives
  • Formed Agile COE
  • Designed Full end-to-end Agile WOW for feature and support teams

Certification

  • Professional Scrum Master, ScrumOrg
  • Certified SAFe 6 Advanced Scrum Master - Scaled Agile, Inc.

Timeline

Agile Scrum Master

Bank of America
10.2024 - Current

Sr. SCRUM MASTER

Farmers Insurance
03.2022 - 09.2024

Scrum Master

Kelly Services
06.2021 - 03.2022

Tech Lead/Scrum Master

Wipro
08.2017 - 04.2020

SOFTWARE ENGINEER

Wipro
08.2010 - 08.2017

TEST AUTOMATION ENGINEER

Indian Telephone Industry
08.2007 - 08.2010

Bachelor of Science - Electronics & Telecommunication

Ravishankar Shukla University
Shashi Sahu