Shashonee Lamarr

As a server you get the full experience of front and back of house knowing both outlets between the fine dining Asian to the fine dining italian . Understand true guest interaction an what customers really wants. I have extensive wine knowledge the 15 points of true full dining service . Knowing all the floor plans,food preparations for both units, working together with constant communication between FOH and BOH.

As a shift manager I was involved with running 3 outlets within usually the same day room service, the three sisters resturant as well as the chairman lounge for our VIP quests. This required me to have training for CPR AED as well as TIPS certification. I was task to run service floors with over 20 staff memebers. Monitoring labor cost hourly sale and revenue as well as understanding all polices and procedures giving to us by the establishment. I would do schedules,weekly payroll for 2 units , issues CAFs ,plan of action forms for workers,and making sure my staff was working to the best of there knowledge as a unit.

Was a multi store manager which involved extensive customer service knowledge, food safety , having to train staff in a timely manor, policies and procedures for the establishment such as time keep,corrective actions for employee's as well as delegating certain task and job dutys for each location. ordering for multiple stores, keeping up with all quarterly quotas for the business.