Shasta Anchondo
Phoenix,AZ
Summary
Accomplished Operactions manager, Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to smooth-running office environment.
Developed valuable administrative skills in fast-paced office setting, looking to transition into new field. Excel at managing schedules, coordinating communications, and handling confidential information. Seeking to leverage these transferable skills in dynamic and challenging new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
Allied Universal Security Services
01.2024 - 02.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Security Officer
Allied Universal Security Services
11.2022 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Receptionist
Sinai Mortuary
07.2020 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
High School Diploma - Office Administration/ Business Management
SIATech Charter
Albuquerque, NM05.2015
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Policies and procedures implementation
- MS office
- Workflow optimization
- Continuous improvements
- Conflict mediation
Certification
- CPR/AED Certification
Timeline
Operations Manager
Allied Universal Security Services
01.2024 - 02.2025
Security Officer
Allied Universal Security Services
11.2022 - 01.2024
Receptionist
Sinai Mortuary
07.2020 - 11.2022
High School Diploma - Office Administration/ Business Management
SIATech Charter
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Sheila KuperSheila Kuper
Site Security Manager at Allied Universal Security ServicesSite Security Manager at Allied Universal Security Services
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio