Shasta Baughman
Marshall,MO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Kilgore's Respiratory Center
10.2023 - Current
- Greeting patients and visitors in a friendly and professional manner.
- Managing incoming calls and scheduling appointments.
- Maintaining patient records and confidentiality.
- Handling billing inquiries and processing payments.
- Assisting with administrative tasks as needed.
Receptionist
MFA Oil Company
10.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed the reception area, including handling mail and deliveries.
- Assisted with administrative tasks as needed.
Administrative Assistant
ConAgg
03.2021 - 06.2022
- Overseeing day-to-day activities.
- Managing cash accounts for 20+ quarries, royalties, credit reports, and tax adjustments.
- Managing lien waivers and equipment hours.
- Answering phone calls and assisting customers in person.
- Managing ticket reports and accounts in collections.
- Handling bank deposits and assisting in other positions when needed.
Education
Cosmetology License -
Central College of Cosmetology
Saint Robert, MOSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Customer Relations
- Clerical Support
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Microsoft Office Suite
- Office Management
- Database entry
- Professional Communication
- Excel spreadsheets
- Verbal Communication
Timeline
Administrative Assistant
Kilgore's Respiratory Center
10.2023 - Current
Receptionist
MFA Oil Company
10.2022 - 10.2023
Administrative Assistant
ConAgg
03.2021 - 06.2022
Cosmetology License -
Central College of Cosmetology
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