Friendly and outgoing with public. Talk to people with ease.
Dedicated to enhancing customer satisfaction.
Team player and helps out wherever needed.
Great at multi-tasking and working within deadlines and time constraints.
Love to learn and advance in job area.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Policy Department Manager
Brown County Abstract Company
05.2018 - Current
As a Title Policy Manager, I am in charge of typing and sending out title policies.
When I was the receptionist for 3 years, I was the first person everyone interacted with when they came in the door or called on the phone. I greeted the clients, set up the files for the contracts, handled money, answered the phone and kept the waiting room stocked.
When I was an escrow officer assistant, I helped get files ready, got payoff amounts and made sure the title was clear before closing.
Dental Hygienist
DR. Kyle Kirkland, DDS
06.2003 - 04.2018
Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
Assisted dentist with various treatments, ensuring efficient completion of procedures and optimal patient comfort.
Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
Scheduled Patients for future appointments.
Answered the phone and made appointments.
Filed insurance on procedures and took payments for each appointment.
Dental Assistant
DR. Kyle Kirkland, DDS
05.1997 - 06.2001
Streamlined appointment scheduling for increased efficiency and reduced wait times.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.