Shasta Campbell
Branchland,WV
Summary
Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, scheduling, and document preparation, ensuring smooth operations of day-to-day activities. Possess strong communication skills, adaptability, and problem-solving abilities to excel in diverse environments. Prioritize confidentiality and professionalism in all interactions.
Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CNA/Rehabilitation Technician
Encompass Health Rehabilitation Hospital
Huntington, WV
10.2021 - Current
- Answered patient call signals and signal lights to determine patients' needs.
- Distributed drinking water and nourishment to residents.
- Collected specimens from patients for laboratory testing purposes.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Documented patient care services by charting in designated areas.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Provided emotional support to family members during difficult times.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
In Home Health
Self
Branchland, WV
10.2016 - 10.2025
- Followed safe lifting and transferring techniques to transport residents.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients get in and out of beds and wheelchairs.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Built strong and trusting rapport with clients and loved ones.
Secretary
Lincoln County Board Of Education
Hamlin, WV
02.2007 - 10.2021
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Prepared expense reports in accordance with company policies and procedures.
- Greeted visitors and directed to appropriate location or person.
- Maintained inventory of office supplies and placed orders when necessary.
- Managed multiple calendars and contacts using computer software.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Handled confidential documents with discretion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated contact lists on a regular basis; created new contacts as needed.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Scheduled meetings and sent invitations specifying time and location.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Produced and distributed memos, newsletters, and other forms of communication.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Education
Associate of Science - Applied Science
Mountwest Community And Technical College
Huntington08-2020
High School Diploma -
Guyan Valley High School
West Hamlin, WV05-2004
Skills
- Patient care
- Basic life support
- Conflict resolution
- Team collaboration
- Emotional support
- Attention to detail
- Patient transfers
- Feeding assistance
- Dressing assistance
- Toileting assistance
- Vital signs monitoring
- Time management
- Multi-tasking
- HIPAA compliance
- Compassionate communication
- Patient advocacy
Affiliations
- I am a wife and mom of three beautiful children
- I love to travel
- The beach is my happy place
- Going to the Bahamas, are on my bucket list!
Accomplishments
- I've received the Substitute Personal Award of the year at LC Board Of Education for my exceptional secretarial skills, willingness to help others, work ethic and reliability in 2010.
- I've received multiple promotions while being employed with Encompass. I am currently a Rehabilitation Nurshing Tech VI, Preceptor, PRN Unit Clerk, Skin Champion, Superuser, Caretaker Champion and have received multiple compliments about my charting and documentation.
Certification
- CPR/AED
Timeline
CNA/Rehabilitation Technician
Encompass Health Rehabilitation Hospital
10.2021 - Current
In Home Health
Self
10.2016 - 10.2025
Secretary
Lincoln County Board Of Education
02.2007 - 10.2021
Associate of Science - Applied Science
Mountwest Community And Technical College
High School Diploma -
Guyan Valley High School
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