Summary
Overview
Work History
Education
Skills
Timeline
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Shasta Collins

Shasta Collins

Security Officer
Oakland,CA

Summary

Diligent Security professional with 10+ years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and communication skills in emergency response and evaluation procedures.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Security Guard

AGEIS SECURITY INVESTIGATION
San Francisco, CA
09.2022 - 02.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Checked and verified photo identification prior to granting facility access.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Completed full building and grounds patrols to spot and investigate concerns.

Overnight Security Guard

SIS Security
San Francisco, CA
10.2017 - 05.2021
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

Hotel Security Officer

Hilton Hotel
San Francisco, CA
09.2020 - 01.2021
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Issued access cards to authorized personnel to monitor access points.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.

Hospital Security Guard

Securitas Security
San Francisco, CA
08.2014 - 02.2017
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Wrote detailed reports of all security breaches and investigations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Issued access cards to authorized personnel to monitor access points.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Monitored CCTV cameras and alarm systems for security breaches.

Flex Security Officer

U.S. Security
San Francisco, CA
10.2009 - 09.2012
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Education

Diploma -

Sierra High School
Manteca, CA
03.2000 - 05.2004

Skills

Keen observer

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Timeline

Security Guard

AGEIS SECURITY INVESTIGATION
09.2022 - 02.2023

Hotel Security Officer

Hilton Hotel
09.2020 - 01.2021

Overnight Security Guard

SIS Security
10.2017 - 05.2021

Hospital Security Guard

Securitas Security
08.2014 - 02.2017

Flex Security Officer

U.S. Security
10.2009 - 09.2012

Diploma -

Sierra High School
03.2000 - 05.2004

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Shasta Collins Security Officer