Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shasta Kennedy

Santa,ID

Summary

  • Dynamic Bartender with extensive experience in delivering exceptional customer service in high-volume settings. Recognized for maintaining a clean and organized work area while expertly crafting specialty cocktails and innovative menus. Proven ability to thrive under pressure, utilizing strong interpersonal and multitasking skills to enhance guest satisfaction and foster loyalty. Committed to professional growth and contributing to team success through effective leadership and operational management.
  • Reliable laborer ready for challenging work in outdoor environments. Works great in any weather and always shows up on time. Offers skills in landscaping and building basic outdoor features to meet clients needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Bartender

CoeurD'Alene Resort & Casino
Worley, ID
04.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Bartender

G's Castle
Sedro-Woolley, WA
02.2016 - 10.2016
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender/Server

Bullpen Bar And Grill
Sedro-Woolley, WA
05.2015 - 11.2015
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Processed orders and sent to kitchen employees for preparation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Printed dining checks with total due, collected payment and offered receipts to complete transaction.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Checked guests' identification before serving alcoholic beverages.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Assistant Landscaper

W&L designs
Mount Vernon, WA
02.2015 - 09.2015
  • Assisted in the planting of trees, shrubs and flowers.
  • Conducted regular inspections of gardens and lawns for pests or disease.
  • Removed debris from yards prior to commencement of landscaping projects.
  • Contributed creative ideas to landscape designs based on client preferences.
  • Organized materials needed for each job before beginning work outdoors.
  • Managed weeds by using various techniques such as hand weeding or chemical treatments.
  • Loaded trucks with supplies needed for specific jobs at different locations.
  • Kept accurate records of work performed including time spent on each task.
  • Cleaned up after each job was completed ensuring no debris remained behind.
  • Collaborated with clients throughout the design process to ensure satisfaction.
  • Inspected plants regularly for signs of damage or disease requiring treatment.
  • Cut and trimmed lawns using power mowers and edgers.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Cleared pathways of overgrowth, debris, and snow to reduce hazards.
  • Pruned trees and bushes to improve visibility and shape.
  • Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
  • Pruned and trimmed trees and shrubs with shears and pruning saws.
  • Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
  • Applied mulch and burlap coverings to bushes and trees for winter.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Maintained cleanliness and organization of work areas, tools, and equipment.
  • Trimmed flowers and cleaned flower beds.
  • Trimmed or edged around flower beds, walks, or walls.
  • Planted trees, shrubs, bushes and flowers in decorative planters and displays.
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
  • Decorated gardens, paths and beds with stones or plants.
  • Provided proper upkeep of planters, paved areas or other grounds features.
  • Shoveled snow and spread salt on walkways and parking lots.

Education

State Street Highschool
Sedro-Woolley, WA
2007

Skills

  • High-Volume Environments
  • Responsible Serving
  • Teamwork and Professionalism
  • Customer Service
  • Billing and Payment Processing
  • Preparing Garnishes
  • Ability to Lift 30 Pounds
  • Prepare Cocktails
  • Clear and Effective Communication
  • Attending Multiple Customers
  • Credit and Cash Transactions
  • Liquor Law Compliance
  • Maintaining Clean bar
  • Bartending License
  • Reconciling Cash Drawers
  • Servsafe Certified
  • Serving and Bussing
  • Energetic and Outgoing
  • Cash Register Operation
  • Safe Serving Knowledge
  • Menu memorization
  • Snow removal
  • Lawn maintenance
  • Gardening products
  • Planting
  • Shrubbery trimming
  • Yard mowing
  • Stonework
  • Flower planting
  • Tree pruning
  • Trimming and weeding
  • Grounds maintenance
  • Garden maintenance
  • Flower pruning and watering
  • Tree and shrub planting
  • Weeding gardens

Timeline

Bartender

CoeurD'Alene Resort & Casino
04.2023 - Current

Bartender

G's Castle
02.2016 - 10.2016

Bartender/Server

Bullpen Bar And Grill
05.2015 - 11.2015

Assistant Landscaper

W&L designs
02.2015 - 09.2015

State Street Highschool

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Shasta Kennedy