Shasta Thompson
University Place,WA
Summary
Dynamic professional with a strong work ethic and excellent customer service skills, honed at Walmart. Proven ability to enhance operational efficiency and customer satisfaction. Successfully trained and mentored staff, improving transaction speed by 20%. Quick learner with a creative approach to problem-solving, ready to contribute effectively in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Front End Cashier
Walmart
02.2024 - Current
- Maintained accurate cash register operations and balanced cash drawers at shift's end.
- Assisted customers with inquiries and resolved issues to enhance shopping experience.
- Monitored inventory levels and restocked merchandise as needed on the sales floor.
- Processed customer transactions efficiently at point-of-sale terminals.
Line Cook Supervisor
It’s Greek To Me
11.2022 - 04.2024
- Supervised kitchen operations, ensuring efficiency and quality in food preparation and service.
- Trained and mentored new kitchen staff on recipes, techniques, and safety protocols.
- Developed daily prep lists to streamline workflow and enhance productivity in the kitchen.
- Collaborated with management to maintain inventory levels, reducing waste through efficient stock rotation.
Asst Manager
Bowlero Lanes Of Lakewood
09.2020 - 10.2023
- Assisted in daily operations, ensuring efficient lane management and customer service excellence.
- Coordinated staff schedules to optimize coverage during peak periods and events.
- Developed training materials for new team members to enhance onboarding process.
- Monitored inventory levels, placing orders to maintain adequate supplies for bowling and dining areas.
- Cooked for the Saturday morning youth league and most leagues during the week
Booth Attendant
Ace Parking Mgmt
03.2015 - 09.2020
- Managed parking operations, ensuring smooth vehicle flow and optimal space utilization.
- Assisted customers with inquiries, providing exceptional service to enhance overall experience.
- Coordinated cash handling processes, maintaining accuracy in transactions and reporting.
- Trained new staff on operational procedures and safety protocols to ensure compliance.
Cashier
Republic Parking Northwest Inc
03.2003 - 02.2015
- Supervised cashier operations ensuring efficient and accurate transactions.
- Trained new cashiers on company procedures and customer service standards.
- Developed process improvements to enhance transaction speed and accuracy.
- Managed customer inquiries and resolved issues to ensure satisfaction.
Education
Thurston High School
Springfield, ORGED -
Yakima Valley Community College
Yakima, WA04.2003
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Creative
Timeline
Front End Cashier
Walmart
02.2024 - Current
Line Cook Supervisor
It’s Greek To Me
11.2022 - 04.2024
Asst Manager
Bowlero Lanes Of Lakewood
09.2020 - 10.2023
Booth Attendant
Ace Parking Mgmt
03.2015 - 09.2020
Cashier
Republic Parking Northwest Inc
03.2003 - 02.2015
Thurston High School
GED -
Yakima Valley Community College
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