Shasta Tyeskey
Federal Way
Summary
I am a Beauty & Skincare Specialist experience in working in fast paced environments, which demanded strong organization, technical competency, and interpersonal skills. I am trustworthy, ethical, and discreet with a dedicated commitment to quality customer service. I am confident and poised in interaction with individuals at all levels both with my oral and written communication skills. I am detail-oriented and resourceful in completing projects, able handle multiple tasks simultaneously. Results-driven professional ready to leverage extensive experience in managing client accounts and coordinating project deliverables. Consistently recognized for driving client satisfaction and supporting team objectives. Known for strong interpersonal skills and adaptability in dynamic environments, ensuring seamless project execution and collaborative success.
Overview
17
17
years of professional experience
Work History
Clinique Account Coordinator
Macys Department Store
07.2022 - Current
- Educated and trained staff and management on brand awareness and strategic demonstrations.
- Maintained Relationships with Department Managers and store personal through daily/weekly communication.
- Ensured timely response to leadership/client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Coordinated meetings, calls, and demos for [9 doors]-person account management team.
- Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
- Developed Counter Managers through daily store visits through hands on training.
- Asked appropriate open-ended questions to discover customers' needs and requirements.
- Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.
Marketing specialist manager
Makeup Forever
02.2020 - Current
- Manages the Northwest region of the country to include all of WA and Northern Oregon
- I oversee 12 doors in the market
- I am responsible for managing the revenue of all these stores but also train and educate the staff on our brand
- I strategize action plans to implement in the stores that will leverage relationships, focusing on education to help maximize brand business in the region
- I plan, communicate, and execute in-store events to ensure achievement of retail goals
- I produce monthly sales reports required for business planning.
Beauty stylist
04.2010 - 02.2020
- Recruited, trained, and motivated brand representatives for MAC edit
- Maintained employee schedules Conducted and supervised sales goals for the team
- Consistently maintained sales lead for MAC Edit and Rotated duties as M.I.C (Manager in Charge), such as handling money bags and other closing duties for the store
- Prepare daily attendance and scheduling reports and monthly activity reports
- Recruited new customers by product demonstrations and my vast product knowledge
- Planned, prepared, and executed a business plan to achieve volume and profitability goals
- Planned and organized sales event, promotional events, and other sales tactics to recruit new clients as well as increases volume and profitability
- Provides training and hosting of master classes and conducting outsourcing events.
Commercial sale specialist
09.2007 - 08.2009
- Maintained and booked appointments for multiple events
- Upheld customer/client confidentiality policies
- Promoted and processed customer credit applications
- Maintained and surpassed most of my goal requirements
- Maintained supply inventory and processed monthly orders
- Reconciled daily cash receipts and deposits
- Customer/Client communications were maintained with the greatest of care
- This resulted in several accolades commending me for my product knowledge and superior customer service.
Education
Licensed esthetician -
Evergreen Beauty School
06.2011
Skills
- Strong interpersonal & communication skills
- MS Office Suite
- Ability to work as part of a team
- Problem Solving
- Leadership
- Meticulous attention to detail
- Poised under pressure
- Relationship Building
- Sales Support
- Microsoft Office
- Phone and Email Etiquette
- Business Administration
- Schedule Coordination
- Customer Service Management
- Project Management
- Schedule Management
- Team Leadership
- Report Writing
- Office Management
- Goal Setting
- Coaching and Mentoring
- Motivational Leadership
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Team Collaboration
- Adaptability and Flexibility
- Effective Communication
- Team Management
- Decision-Making
- Team building
- Leadership Development
- Self Motivation
- Professionalism
Activities
- Art
- Food
- Travel
- Sports
- Family
Timeline
Clinique Account Coordinator
Macys Department Store
07.2022 - Current
Marketing specialist manager
Makeup Forever
02.2020 - Current
Beauty stylist
04.2010 - 02.2020
Commercial sale specialist
09.2007 - 08.2009
Licensed esthetician -
Evergreen Beauty School
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