Shata Rogers
CNA, Medical Assistant, and Housekeeping
Conway,SC
Summary
Adept at fostering patient dignity and promoting cleanliness, I leveraged my skills in customer service and cleaning at NHC HealthCare, and Deborah. My proactive approach and ability to maintain confidentiality improved client satisfaction and staff performance, showcasing my commitment to excellence and teamwork in diverse settings. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Knowledgeable [Desired Position] with solid foundation in tax preparation. Successfully assisted clients with tax filings and compliance, ensuring accurate and timely submissions. Demonstrated proficiency in tax code interpretation and client consultation, enhancing overall client satisfaction.
Overview
2025
2025
years of professional experience
15
15
Certification
Work History
Housekeeping Room Attendant
Deborah
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
CNA
NHC HealthCare, Fort Oglethorpe
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced patient stress levels through effective communication and active listening skills.
CNA
Sandpiper Nursing Home
Traveling CNA
Shiftmed
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Tax Preparer
Jackson Hewitt Tax Service - Northern Virginia
10.2024 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Education
Tax Preparer - Taxes
Jackson Hewitt Tax School
Conway, SC10.2024
High School Diploma - N/A
Cornerstone Christian Correspondence School
Townsend, GA07.2009
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Mopping floors
- Window cleaning
- Dusting surfaces
- Carpet cleaning
- Local, state, and federal tax returns
- Organization skills
- Tax return preparation
- Bookkeeping
- IRS representation
- Tax law
Additional Information
Public notary
President of the sisters committee.
Certification
CNA certification
Timeline
Tax Preparer
Jackson Hewitt Tax Service - Northern Virginia
10.2024 - Current
Housekeeping Room Attendant
Deborah
CNA
NHC HealthCare, Fort Oglethorpe
CNA
Sandpiper Nursing Home
Traveling CNA
Shiftmed
Tax Preparer - Taxes
Jackson Hewitt Tax School
High School Diploma - N/A
Cornerstone Christian Correspondence School
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