Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shatara Allen

Houston,TX

Summary

Personable and proactive Mental Health Counselor focused on building positive rapport with diverse range of clients. Critical thinker thrives under pressure. Specialist in working with clients struggling with addiction and depression.

Overview

4
4
years of professional experience

Work History

Driver

Jogan Healthcare
Portland, OR
11.2021 - Current
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Documented daily mileage, gas and other data.
  • Transported riders to designated stops according to pre-determined schedules.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.

Mental Health Technician

Kidz Safe Harbour
Richmond, TX
06.2021 - 11.2021
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Mental Health Technician

The Lighthouse for The Betterment of Life
Houston, TX
07.2020 - 06.2021
  • Developed and deepened relationships with residents and fellow staff.
  • Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Provided appropriate feedback and information to help residents succeed in program.
  • Prepared meals and assisted clients with laundry and household chores.

Education

Certification - License Chemical Dependency Counselor

Lone Star College System
Spring, TX

Skills

  • Problem-Solving
  • Navigational Systems and GPS
  • Safe Driving Techniques
  • Punctual and Reliable
  • Customer Service
  • Friendly and Outgoing
  • Valid Driver's License
  • Verbal and Written Communication
  • Documentation and Recordkeeping
  • Relationship Building
  • Calm Under Pressure
  • Confidentiality Understanding
  • First Aid/CPR
  • Problem Resolution

Timeline

Driver

Jogan Healthcare
11.2021 - Current

Mental Health Technician

Kidz Safe Harbour
06.2021 - 11.2021

Mental Health Technician

The Lighthouse for The Betterment of Life
07.2020 - 06.2021

Certification - License Chemical Dependency Counselor

Lone Star College System
Shatara Allen