SHATARA SMITH
Little Rock,AR
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office facilities. Committed to obtaining highest level of patient satisfaction. Devoted to complying with regulatory and practice standards. Cultivates trust and rapport with patients through effective communication, retaining patient confidentiality, interpersonal skill, education and confidence.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Legay Spine And Neurological Specialists
11.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Cashier
UAMS Medical Center
07.2023 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Registered Medical Assistant
Little Rock Diagnostic Clinic
01.2022 - 06.2023
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered rapid Covid-19 tests to help clinical staff assess conditions
- Performed preliminary physical tests to accurately record results in patient history summary.
CNA
Poplar Grove Cottage
04.2021 - 12.2021
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented activities and recorded information in EMR system.
Registered Medical Assistant
Doctors Building
06.2018 - 12.2018
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and interview patients for medical histories to prepare patients for examination.
- Accurately communicated messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized and updated medical charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
Education
National Registration - Medical Assisting
Eastern College
Little Rock, AR01.2017
Skills
- Exceptional communication skills
- MS Office Package Proficient
- Attentiveness
- Leadership skills
- Time Management skills
- Goal-Oriented
- Determined
- Ability to multi-task
- Productivity
- Strong interpersonal skill
- Dedicated team player
- Ability to use multi-phone system
- Accuracy and Attention to details
- Cash Handling/POS
- Inventory and Supply Management
- Medical Billing
- Venipuncture and Phlebotomy
- Point of care Testing
- Operating EKG Equipment
- Critical Thinking
- HIPAA Compliance
Timeline
Medical Assistant
Legay Spine And Neurological Specialists
11.2023 - Current
Cashier
UAMS Medical Center
07.2023 - 11.2023
Registered Medical Assistant
Little Rock Diagnostic Clinic
01.2022 - 06.2023
CNA
Poplar Grove Cottage
04.2021 - 12.2021
Registered Medical Assistant
Doctors Building
06.2018 - 12.2018
National Registration - Medical Assisting
Eastern College
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