Shatara Stukes
Allentown,PA
Summary
Detail-oriented and organized while being focused on evaluating resident and patient needs. Progression and adapting plans as needed to facilitate enhanced health, growth and self-sufficiency. Highly motivated and competent at learning new technologies and adapting to fluctuations in workload and responsibilities. Proven interpersonal and communication skills in providing exceptional care and information efficiently. Flexible and hardworking with strong drive to succeed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administration Clerk
Mia's Heartbeat
Atlanta , Ga
02.2021 - 06.2024
- Maintained filing systems for records, correspondence, reports and documents.
- Answered phone calls, responded to emails and routed incoming mail.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Cleaned and sanitized sleeping quarters of a 24 person dormitory
- Enrolled Residents in programs
Ramp Agent/ Security/ Office Assistant
Tas (TOTAL airport services)
Atlanta, GA
07.2018 - 12.2020
- Logged, loaded, & unloaded cargo, drove tug, warehouse inventory, security for cargo plane, in charge of clocking works in and out when they get on and off plane, checking badges and checking pilots in and out the plane
- Quick books (Payroll) & flight logs.
Appointment/Surgery Scheduler
ORTHOATLANTA
Atlanta, GA
05.2016 - 02.2018
- Scheduled appointments for patients, obtained and entered accurate demographic information, informed patients of items to bring to their appointment, processed medical records under HIPPA guidelines, acted as a liaison for patients and physicians, insurance verification, collected on account balances.
Front Desk/Medical Scheduler
Redan Hairston Pediatrics & Adult Medicine
Stone Mountain, GA
01.2015 - 04.2016
- Coordinated scheduling among multiple parties, answered a high volume of phone calls, triaged emergencies, conferred with patients to obtain and confirm billing and demographic information, accurately entered patient and insurance information.
Education
High School Diploma -
Turner Job Corps Center
Albany, GA05.2018
Skills
- Program enrollment
- Housekeeping
- Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook)
- Google (G-Chat, G-Mail, Calendar, Maps)
- Epic
- Docutap
- QuickBooks
- Word Processing (60 WPM)
- MyChart
- Verbal & Written Communication
- Organization
- Time Management
- Adapt in Technology
- Strategic Planning
- Resourceful
- Bookkeeping
- Information Processing
- Appointment Scheduling
- Meeting preparations
- Document Scanning
- Self-Motivation
- Filing/Paper Management
- Written & Oral Communication
- Detail-Oriented
- Anticipates Needs
- Data Entry
- Microsoft Office expertise
- Document Management
- Shipping and receiving tasks
- Inventory Management
- File Organization
- Travel Arrangements
- Scheduling appointments
- Word Processing
- Editing and proofreading
Certification
Office administrators certification August 2018
Timeline
Administration Clerk
Mia's Heartbeat
02.2021 - 06.2024
Ramp Agent/ Security/ Office Assistant
Tas (TOTAL airport services)
07.2018 - 12.2020
Appointment/Surgery Scheduler
ORTHOATLANTA
05.2016 - 02.2018
Front Desk/Medical Scheduler
Redan Hairston Pediatrics & Adult Medicine
01.2015 - 04.2016
Office administrators certification August 2018
High School Diploma -
Turner Job Corps Center
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