Shatara Toney
Birmingham
Summary
A career driven person with experience in Medicine, Retail, hotel and other areas, providing job related duties in all forms of excellent customer service. Proven ability to enhance patient comfort and safety through compassionate care and attention to detail. Recognized for effective teamwork and commitment to high-quality patient support, ensuring optimal outcomes in a fast-paced environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new organization skills.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
UAB Medicine
05.2025 - 01.2026
- Assisted nursing staff with patient care activities and daily living tasks.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient care areas.
- Documented patient information accurately in electronic health records.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Fostered clean and hygienic environment, reducing risk of infections.
Stock Room Supervisor
Ross Dress for Less
01.2023 - 03.2025
- Supervised stockroom operations to ensure efficient inventory management and organization.
- Trained team members on safety protocols and best practices for product
- Implemented streamlined procedures to enhance workflow efficiency within the stockroom.
- Monitored and maintained compliance with company policies regarding inventory control.
- Met tight deadlines for order processing by effectively delegating tasks among team members while maintaining high-quality standards.
- Ensured safe working environment by enforcing safety protocols and maintaining clean, organized workspaces.
- Assigned tasks to team members to complete within designated time frames.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Monitored progress of tasks to provide feedback for improvement.
- Met or exceeded production goals and objectives by following strict procedures.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Cashier
Walmart
09.2020 - 11.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash management and ensured register accuracy throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on best practices and operational procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Associate of Applied Science - Psychology
Jefferson State Community College
Birmingham, Alabama, ALSkills
- Patient care assistance
- Patient safety protocols
- Daily living
- Cash handling procedures
- CPR certification
- Patient observation
- Catheter care
- Patient positioning
- Attention to detail
- Electronic charting
- Restocking supplies
- Active listening
- Customer assistance
- Cash register operation
- Order taking
- Daily reports
- Teamwork and collaboration
- Problem-solving
- Time management
- Order picking and processing
- Loading and unloading
Timeline
Patient Care Technician
UAB Medicine
05.2025 - 01.2026
Stock Room Supervisor
Ross Dress for Less
01.2023 - 03.2025
Cashier
Walmart
09.2020 - 11.2022
Associate of Applied Science - Psychology
Jefferson State Community College