Shatara Travis
Murphysboro,IL
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Conscientiously address needs and resolve concerns to promote efficiency and maximize service outreach through relationship-building and planning abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DCFS Housing Advocate
Southern Illinois Coalition for the Homeless
Marion, IL
11.2023 - Current
- Facilitated meetings between tenants and landlords to discuss disputes or grievances involving rent payments or lease agreements.
- Performed intake interviews with prospective clients seeking assistance with their housing needs.
- Help clients obtain in-kind assistance, benefits, and employment.
- Help clients apply for subsidized housing.
- Provide client with a list of affordable housing options.
- Counsel clients on budgeting, barriers to homelessness, and housing-related issues.
- Refer clients for community services and resources.
- Counsel clients on housing-related issues.
- Coordinate services with DCFS/POS caseworker.
- Conduct home visits.
- Complete and submit monthly case notes, billing, and reporting.
Outreach/Diversions Program Coordinator
Southern Illinois Coalition for the Homeless
Marion, IL
09.2023 - 11.2023
- Provide direct services leadership, program oversight, and reporting requirements for the outreach and diversion programs.
- Complete Coordinated Entry Intake and Assessment with individuals and families who are experiencing housing instability.
- Provide services to the program participant that are person-centered, trauma-informed, that follow progressive engagement strategies, and that meet them 'where they are at'.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
- Identified areas where improvements can be made in order to increase efficiency or effectiveness.
Program Coordinator
City of Sacramento Youth Division
Sacramento, CA
02.2020 - 10.2022
- Developed and implemented program activities according to established goals and objectives.
- Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
- Organized special events related to the promotion or awareness of the program's mission or purpose.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Ensured timely completion of project deliverables within budget constraints.
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Maintained up-to-date records related to program activities.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Facilitated communication between team members by organizing regular meetings and conference calls.
Facility Coordinator
St. Mark's UMC
Sacramento, CA
01.2018 - 03.2020
- Maintained records relating to all aspects of facilities management including financial data.
- Resolved customer complaints pertaining to facility-related matters quickly and effectively.
- Implemented policies related to health and safety regulations at the workplace premises.
- Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
- Analyzed existing procedures for cost savings opportunities within the department's budget.
- Monitored inventory levels of supplies used in the facility's operations.
- Planned and coordinated the maintenance of facility equipment and systems.
- Coordinated the implementation of energy management initiatives throughout the facility.
- Assisted in developing emergency response plans for natural disasters or other emergencies.
- Created processes to improve operational efficiency within the facility's departments.
- Supervised personnel responsible for maintaining groundskeeping activities at the facility.
- Prepared and submitted reports on facility operations, including budget updates.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
Program Coordinator
City of Sacramento Youth Division
Sacramento, CA
06.2014 - 01.2018
- Design and facilitate Youth Workforce Development work-based learning programs, Young Leaders of Tomorrow, Jr. Rec Aide, Landscape and Learning, and Prime Time Teen.
- Develop opportunities to expand knowledge of education, economic self-sufficiency, healthy family and social relationships, and positive contributions to the community by coordinating the Community Access Program.
- Support youth development through five fundamental pathways: safety, relationship building, youth participation, community, and skill building as a Youth Development Institute Certified Facilitator.
- Coordinate opportunities for youth to practice newly acquired skills in safe, supportive environments in After-School Programming for middle school students.
- Organized special events related to the promotion or awareness of the program's mission or purpose.
Program Coordinator Assistant
Murphysboro Youth And Recreation Center
Murphysboro, IL
10.2010 - 03.2011
- Assist with program daily administration and program planning for middle school-aged youth after school.
- Facilitate programs, activities, and events; tutoring, enrichment, skill development, and recreation.
- Recruit youth participation and family involvement.
- Communicate with school faculty, teachers, and parents regarding student matters.
- Train and supervise staff working with youth.
Membership Coordinator
Boys and Girls Club of Carbondale
Carbondale
08.2007 - 10.2010
- Ensures the front desk area is neat and presentable, with current Boys & Girls Club information available for guests to view or take away.
- Participated in local community events to promote organization's membership programs.
- Ensure that daily and program attendance is accurately recorded and documented in the Kidtrax membership system.
- Maintain daily, weekly, and monthly data and membership reports as needed for program support and funding requirements.
- Collect membership fees with applications, and issue paid receipts.
- Manages the Boys & Girls Club Membership Scholarship Program.
- Processes other data when applicable - special event attendees, mailing lists, board lists, volunteer lists, etc.
- Developed and implemented membership policies and procedures.
- Analyzed trends in member engagement data to identify areas of improvement.
- Coached and mentored all employees to be engaging, pleasant, and helpful to new and existing members, which improved service expectations.
- Organized and facilitated youth summer camp that generated over $6000.00.
- Mentored junior team members and managed employee relationships.
Education
Bachelor of Science - Correctional Program Support Services
UNIVERSITY OF PHOENIX
Phoenix, AZ08.2024
Skills
- Digital editing; flyers, marketing, social media
- Critical thinking and problem solving
- Workforce Development
- Facilitation skills
- Program Development
- Case Management
- Developmental Disabilities Experience
- Program Management
- Facilities Management
- Strategic Planning
- Recruiting
- Employee Orientation
- Mentoring
- Conflict Management
- Budgeting
Certification
Youth Development Institute Facilitator, 11/01/21, Present, Train or educate City of Sacramento employees and collaborative partners on youth development principles using Youth Development Institute(YDI) training materials. Organize and study training YDI facilitators training material. Collaborate with a team to organize and facilitate 4-day training series on YDI principles and practices.
Groups
Founder of Peace Play, 06/01/05, Present, Provide a safe space for at-risk youth to receive mentorship and guidance. Support youth self-discovery of strengths, skills, and talents. Support youth and family advocacy within communities at large. Promote violence prevention, community connectedness, and community engagement.
Assessments
- Management & leadership skills: Impact & influence, Proficient, 09/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Early childhood development, Proficient, 09/01/22, Knowledge of the development of children ages 0-3 and of ways to foster that development
Military Service
Military, United States, E-3
Timeline
DCFS Housing Advocate
Southern Illinois Coalition for the Homeless
11.2023 - Current
Outreach/Diversions Program Coordinator
Southern Illinois Coalition for the Homeless
09.2023 - 11.2023
Program Coordinator
City of Sacramento Youth Division
02.2020 - 10.2022
Facility Coordinator
St. Mark's UMC
01.2018 - 03.2020
Program Coordinator
City of Sacramento Youth Division
06.2014 - 01.2018
Program Coordinator Assistant
Murphysboro Youth And Recreation Center
10.2010 - 03.2011
Membership Coordinator
Boys and Girls Club of Carbondale
08.2007 - 10.2010
Bachelor of Science - Correctional Program Support Services
UNIVERSITY OF PHOENIX
Similar Profiles
Bria PersonBria Person
Compensation, Benefits & Payroll Specialist at Montgomery County Coalition for the HomelessCompensation, Benefits & Payroll Specialist at Montgomery County Coalition for the Homeless
Anne ThompsonAnne Thompson
Housing Specialist at Colorado Coalition for the HomelessHousing Specialist at Colorado Coalition for the Homeless
Sasha MosesSasha Moses
Finance Assistant at Mid Florida Homeless Coalition Inc.Finance Assistant at Mid Florida Homeless Coalition Inc.
William GreenWilliam Green
Owner/ Graphic Designer at Prism Design LLCOwner/ Graphic Designer at Prism Design LLC
Amanda CloverAmanda Clover
Property Manager at Chuck's RentalsProperty Manager at Chuck's Rentals