Shatara Youngblood
Kissimmee,FL
Summary
Quality-driven PAS coordinator offering skills in customer relations. Oversees operations with practiced ease and attention to supply needs and accounting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PCT Preceptor
Advent Health Kissimmee
01.2023 - Current
- Assisted with daily living activities, enhancing patient comfort and dignity.
- Maintained cleanliness and organization of patient care areas to ensure safety.
- Collaborated with healthcare team to develop individualized patient care plans.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Pas coordinator
Special Kare Service
01.2015 - Current
- Advanced patient avocate
- Grew repeat client base through effective marketing and customer service.
- Monitored access of guests and escorted to treatment areas.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Patient Advocate
Urgent Care
09.2021 - 02.2024
- Responded to patient concerns and questions about medication, referral, diagnosis with compassionate and knowledgeable service.
- Worked effectively with provider from all departments to coordinate resolutions.
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage, and payment.
- Entered details into computer systems and managed database of information.
Education
Medical Assistant - MA
Caring For Other Academy
Daytona, Florida02.2011
Skills
- Employee relations
- Customer Needs Assessment
- Appointment scheduling
- Client satisfaction
- Interpersonal Communication
- Schedule appointments/referrals
- Active Listening
- CCM/Prognosis enrollment
- Patient intake
- Medical record management
- Electronic health records
- Customer service
Certification
Self administration of medications
Languages
English
Full Professional
Spanish
Professional Working
Timeline
PCT Preceptor
Advent Health Kissimmee
01.2023 - Current
Patient Advocate
Urgent Care
09.2021 - 02.2024
Pas coordinator
Special Kare Service
01.2015 - Current
Medical Assistant - MA
Caring For Other Academy