Shatasity Smith
Indianapolis,IN
Summary
Proactive Army veteran with a robust work ethic and exceptional communication skills. Quick learner with a track record of adaptability, eager to support team dynamics and drive organizational achievements.
Overview
15
15
years of professional experience
Work History
Mission Support Specialist
Gentech Associates Inc.
Zionsville, Indiana
12.2023 - 06.2025
- Coordinated acquisition, financial management, maintenance, and disposal of CBP personal property.
- Utilized Camdex, SAP, and Grandstream for data entry to support over 700 personnel.
- Analyzed files from field assessors and updated Master Database for accurate records.
- Performed administrative services including budget management and information systems oversight.
- Collaborated with lessor on building maintenance work orders and vendor services.
- Facilitated onboarding process by issuing building badges and essential items to employees.
- Assisted in relocation of CBP to Emmit J. Bean federal building.
- Managed personnel resources by recruiting, interviewing, selecting and training staff members as needed.
- Developed procedures for training staff on new production equipment and technology.
Property Manager
H.I Management
Indianapolis, Indiana
07.2023 - 12.2023
- Coordinated property maintenance and repairs for residential and commercial units.
- Managed tenant relationships and addressed concerns promptly and professionally.
- Oversaw lease agreements, renewals, and compliance with regulations.
- Conducted property inspections to ensure safety and upkeep standards.
- Organized financial records, including rent collections and expense tracking.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Unit Logistics Specialist
US Army (active & Reserve)
Fort Gordon, Georgia
07.2010 - 03.2018
- Managed supply documentation and property accounts using Global Combat Support System-Army (GCSS-Army).
- Maintained budget within fiscal constraints to ensure effective resource allocation.
- Trained new staff on safety procedures and operational guidelines.
- Collaborated with vendors and warehouse staff to achieve 100% procurement of necessary supplies.
- Received goods and updated inventories, ensuring accurate physical property accountability.
- Executed supply procurement processes to maintain optimal stock levels.
- Conducted on-site evaluations and internal audits to guarantee 100% accuracy in reporting.
- Requisitioned materials for inventory replenishment and active project needs.
- Planned production schedules based on employee output rates.
- Supervised daily operations and ensured adherence to company policies.
Education
Certificate - Hospitality Administration And Management
International Air And Hospitality Academy
Vancouver, WA05-2017
Some College (No Degree) - Business Economics
University of Maryland Global Campus
Hyattsville, MDSkills
- Financial management
- Data analysis
- Procurement processes
- Database management
- Inventory control
- Supply chain logistics
- Facility management
- SAP utilization
- Staff training
- Effective communication
- Schedule management
References
- Stephanie, Dillinger, Mission Support Specialist, stephanie.dillinger@cbp.dhs.gov, 317-363-5873, US Customs and Border Protection, Professional
- Alenda, Wilson, Branch Chief, Regional Office Management, alenda.wilson@cbp.dhs.gov, 317-864-0607, US Customs and Border Protection, Professional
- Andrew, Curtis, Mission Support Specialist, andrew.w.curtis@associates.cbp.dhs.gov, 317-473-2632, US Customs and Border Protection, Professional
ADDITIONAL INFORMATION
- - Professional Summary – Proving support to the organization by optimizing its internal performance through consistent and concise communication, prioritizing goals and allowing for agile completion of all tasks.
- Awards and Recognition – Spotlight award, army achievement award
- - Speaking Experience – Participating in weekly, monthly, and quarterly team meetings. Organizing Employee Engagement Activities.
Timeline
Mission Support Specialist
Gentech Associates Inc.
12.2023 - 06.2025
Property Manager
H.I Management
07.2023 - 12.2023
Unit Logistics Specialist
US Army (active & Reserve)
07.2010 - 03.2018
Certificate - Hospitality Administration And Management
International Air And Hospitality Academy
Some College (No Degree) - Business Economics
University of Maryland Global Campus
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